Team Member

El Jannah; Pakenham Upper; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Structured on-the-job training

Supportive team environment

Energetic workplace

Job summary

El Jannah in Pakenham Upper is inviting enthusiastic individuals to apply for the role of Restaurant Team Members. This hands-on position involves working in either Front of House or Back of House, where you will deliver exceptional service and food preparation. No prior experience is needed, as full training will be provided on the job.

Join us and be part of an iconic brand, learn valuable skills, and work in a dynamic team environment where every shift counts!

Qualifications

• Willingness to learn and follow procedures.
• Ability to work flexible rosters, including evenings and weekends.
• Experience in fast food or hospitality is helpful but not essential.

Responsibilities

• Welcoming guests and delivering friendly, efficient service.
• Taking orders and packing meals accurately.
• Preparing menu items such as burgers, rolls, salads and fried products.
• Setting up and operating the charcoal pit safely and correctly.
• Maintaining cleanliness and organisation in kitchen and prep areas.

Skills

Positive attitude

Strong work ethic

Attention to detail

Ability to work in fast-paced environment

Team-first mindset

Job description

About El Jannah

El Jannah is an iconic Australian brand that began in 1998 in Granville, Sydney, with a simple idea: serve honest, soulful Lebanese-Australian food that brings people together. More than two decades on, our legendary charcoal chicken, bold flavours and energetic restaurants continue to create experiences guests love across Australia.

About The Role

We’re looking for enthusiastic and reliable people to join our team as Restaurant Team Members, working in either Front of House (FOH) or Back of House (BOH). This is a hands‑on, fast‑paced role where you’ll work alongside a great team, keep the energy high, and help create memorable experiences for our guests. No previous experience is required, with full training provided on the job.

What You’ll Be Doing

Front Of House (FOH)

• Welcoming guests and delivering friendly, efficient service
• Taking orders and packing meals accurately
• Supporting service flow during busy periods
• Maintaining cleanliness across counters, dining areas and guest spaces
• Following WHS requirements and reporting hazards or incidents

Back Of House (BOH)

• Preparing menu items such as burgers, rolls, salads and fried products
• Cooking freezer‑to‑fryer items in line with safety and quality standards
• Maintaining cleanliness and organisation in kitchen and prep areas
• Washing and sanitising dishes, utensils and equipment
• Following WHS requirements and reporting hazards or incidents

Charcoal Cook

• Setting up and operating the charcoal pit safely and correctly
• Cooking and basting charcoal chicken to El Jannah recipe and quality standards
• Portioning, rotating, and preparing chicken for service
• Monitoring cook times, temperatures, and product quality
• Keeping the charcoal station, tools, and surrounding areas clean and organised
• Supporting service flow during busy periods
• Following food safety, WHS requirements, and reporting hazards or incidents
• Working closely with the wider team to deliver a great guest experience

What We’re Looking For

• A positive attitude and strong work ethic
• Willingness to learn and follow procedures
• Attention to detail and pride in quality work
• Ability to work efficiently in a fast‑paced environment
• A team‑first mindset with respectful communication
• Availability to work flexible rosters, including evenings and weekends
• Previous fast food or hospitality experience is helpful but not essential

Why Join El Jannah

• Be part of an iconic Australian brand with a strong culture
• Learn valuable skills through structured, on‑the‑job training
• Work in a supportive and inclusive team environment
• Enjoy a fun, energetic workplace where every shift matters

If you’re ready to be part of a team that cares about great food, great service and working well together, we’d love to hear from you.

Apply now and start your El Jannah journey.