Team Member

The Glen Hotel Pty; Newcastle; On-site; AUD 30,000 - 39,000; Part time

Job summary

Roll'd Vietnamese in Australia is seeking a friendly team member to help customers, take orders, and ensure an enjoyable dining experience.

You will roll fresh Vietnamese dishes, keep the venue clean, and manage checkout with the cash register. Join a fun, collaborative team during busy periods, with opportunities to learn and grow in a fast-moving cafe setting.

Qualifications

• Experience in a similar role.
• Able to handle cash register and payments.
• Experience working in a fast-paced customer-facing environment.

Responsibilities

• Greet customers and take orders.
• Make fresh Vietnamese rolls and bowls.
• Keep the place clean across the kitchen, counters, and dining area.
• Handle the cash register and process transactions.
• Work with a fun, collaborative team to ensure smooth service, even when busy.

Skills

Customer service experience

Cash handling

Teamwork

Communication

Tools

POS system

Job description

At Roll'd Vietnamese, we’re all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

As a team member at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us.

Get hands‑on with making fresh, tasty Vietnamese rolls and bowls – we’ve got the recipes, you bring the energy.

Keep the place looking clean and on‑point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Work with a fun, chill team to keep everything running smoothly and deliver top‑notch service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience