Team Manager

Modus Projects; Adelaide; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Birthday Leave

Employee Assistance Program (EAP)

Wellbeing initiatives

Ongoing leadership development

Career progression

Job summary

Modus Projects leads in commercial construction, fit-out and facilities maintenance. We are seeking a Team Manager to lead the Service Coordination team in South Australia, delivering high-quality facilities maintenance across Australia.

The role emphasizes coaching, developing future leaders, achieving KPIs, and driving continuous improvement in a growing national business. Join a team that values collaboration, safety and customer outcomes.

Qualifications

• Leadership experience within facilities management or a fast-paced service environment.
• Proven ability to coach, mentor and develop high-performing teams.
• Strong operational, planning and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Customer-first mindset with a passion for delivering exceptional service.
• Confidence using service management systems.

Responsibilities

• Leading, coaching and mentoring a team of Service Coordinators to reach potential.
• Driving team engagement and performance through regular coaching and feedback.
• Managing workflow, scheduling and service delivery to meet KPIs.
• Building trusted relationships with clients, subcontractors and internal stakeholders.
• Identifying opportunities to improve processes, productivity and customer experience.
• Analysing operational data to support informed decisions and continuous improvement.
• Supporting client onboarding and implementing best-practice service delivery.
• Promoting safety, collaboration and operational excellence.

Skills

Team leadership

Coaching

Stakeholder management

Planning

Communication

Tools

Microsoft Office

Job description

Adelaide CBD – Hub Adelaide, Pirie Street | Competitive Salary | Birthday Leave | Career Development | Supportive Leadership Team

Lead a High-Performing Team. Shape the Future of Service Delivery.

Are you a people-first leader who thrives on coaching teams, improving performance and creating exceptional customer experiences?

At Modus Projects, we deliver commercial construction, fit-out and facilities maintenance services to organisations across Australia. As our business continues to grow, we're looking for an experienced Team Manager to lead our Service Coordination team in South Australia.

This is more than a people management role—it's an opportunity to influence how we deliver service, develop future leaders and drive continuous improvement across a growing national business.

If you enjoy empowering others, making decisions that create real business impact and working in an environment where your ideas are valued, we'd love to hear from you.

Why Join Modus?

We're committed to creating a workplace where our people can do their best work.

When you join Modus, you'll enjoy:

• Modern office at Hub Adelaide on Pirie Street, in the heart of the CBD.
• Genuine career progression with a growing national organisation.
• A supportive leadership team that values collaboration and fresh ideas.
• Birthday Leave to celebrate your special day.
• Employee Assistance Program (EAP) with confidential wellbeing support.
• Wellbeing initiatives that promote a healthy work-life balance.
• Ongoing leadership development, training and career growth.
• The opportunity to influence processes, improve performance and make a real impact.
• Recognition for delivering results and developing high-performing teams.

About the Role

You'll lead a team of Service Coordinators responsible for delivering responsive, high-quality facilities maintenance services to clients across Australia.

Success in this role is about more than meeting KPIs—it's about building an engaged, high-performing team that consistently delivers exceptional customer outcomes.

Your responsibilities will include:

Leading, coaching and mentoring a team of Service Coordinators to achieve their full potential.

Driving team engagement, accountability and performance through regular coaching and feedback.

Managing workflow, scheduling and service delivery to achieve customer and contractual KPIs.

Building trusted relationships with clients, subcontractors and internal stakeholders.

Identifying opportunities to improve processes, productivity and customer experience.

Analysing operational data to support informed decision-making and continuous improvement.

Supporting new client onboarding and implementing best-practice service delivery.

Promoting a culture of safety, collaboration and operational excellence.

About You

You're an experienced leader who enjoys bringing out the best in people and creating an environment where teams can thrive.

You'll bring:

Leadership experience within facilities management or another fast-paced service environment.

A proven ability to coach, mentor and develop high-performing teams.

Strong operational, planning and problem-solving skills.

Excellent communication and stakeholder management abilities.

A customer-first mindset with a passion for delivering exceptional service.

Confidence using Microsoft Office and service management systems.

Most importantly, you'll be someone who takes ownership, leads by example and inspires others to succeed.

WE ARE MODUS - a dynamic, progressive, and innovative Australian owned National commercial construction, fit-out and facilities maintenance company. Established in 2010 from humble beginnings, we now have over 330 employees and 11 branches nationwide.