Team Leader, Business Analyst Practice

Greater Western Water; City of Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

A Victorian water corporation is seeking a Team Leader for the Business Analyst Practice. This role involves leading a team to deliver IT initiatives, enhancing team capability, and driving process improvements. Candidates should have proven leadership experience, strong business analysis skills, and a bachelor's degree in a related field. Commitment to diversity and workplace well-being is a key focus of the organization.

Benefits

Free onsite parking

Monthly work life balance day off

Corporate health insurance deals

Parental leave

Wellbeing rooms in office

Qualifications

• Proven leadership and people management skills.
• Extensive experience leading business analysis teams.
• Exceptional communication abilities for diverse audiences.
• Strong organizational skills to manage competing priorities.
• Minimum of five years' experience in business analysis.
• At least two years of demonstrated leadership experience.

Responsibilities

• Lead and manage a team of Business Analysts.
• Oversee the Business Analyst Centre of Excellence.
• Drive continuous improvement in analysis methodologies.
• Elicit and manage requirements for delivery solutions.
• Design and optimize business processes and workflows.

Skills

Leadership and people management

Business analysis

Communication and presentation

Organizational skills

Education

Bachelor's degree in Computer Science or related field

Tools

PRINCE2 certification

BABOK certification

Job description

Overview

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne's CBD to Lancefield in the north and Bacchus Marsh in the west.

We embrace flexibility and connection with a balance of on-site and WFH. Free onsite parking (subject to availability). Gender neutral, 16-week parental leave available from commencement. Monthly work life balance day off to treat yourself (if full-time). Free income protection and salary continuance insurance. Access to corporate health insurance deals with major providers. Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office.

The opportunity

The Team Leader, Business Analyst Practice, is responsible for leading and coordinating the successful delivery of the IT roadmap through the application of effective and fit-for-purpose business analysis methodologies. This leadership role oversees the Business Analyst Centre of Excellence (CoE), managing day-to-day operations, resource allocation, and performance reporting to ensure consistent, high-quality outcomes. Over time, the Team Leader will drive continuous improvement within the practice by enhancing team capability, refining tools and techniques, and fostering a culture of knowledge sharing, collaboration, and professional growth.

Responsibilities

• Lead and manage a team of Business Analysts and technology professionals, fostering a culture of collaboration, engagement, and high performance while ensuring alignment with IT&D goals and risk considerations.
• Oversee the Business Analyst Centre of Excellence (CoE), managing resources to meet IT&D portfolio needs and ensuring delivery of high-quality, timely, and cost-effective business analysis outcomes.
• Drive continuous improvement and uplift the maturity of the CoE by enhancing frameworks, methodologies, governance, cost modelling, and capability development across the practice.
• Elicit, define, and manage functional and non-functional requirements to deliver solutions that meet customer and business needs, ensuring alignment with organisational goals, standards, and operating models.
• Design and optimise business processes and workflows, developing user stories, acceptance criteria, and process documentation that support effective solution design and implementation.

Skills & Experience

• Proven leadership and people management skills, with the ability to inspire, motivate, and develop high-performing teams.
• Extensive experience leading technology or business analysis teams within a complex corporate environment.
• Exceptional communication and presentation abilities, with a talent for translating complex information into clear, actionable insights for diverse audiences.
• Strong organisational skills and adaptability to thrive in fast-paced, dynamic settings, effectively managing competing priorities and tight deadlines.
• Minimum of five years\' experience in business analysis, with a deep understanding of analysis methodologies, frameworks, and best practices.
• At least two years of demonstrated leadership or management experience, guiding teams and projects to successful delivery.
• Bachelor\'s degree in Computer Science, Information technology or related field.
• Certification in PRINCE2 or BABOK (desirable)

See yourself thrive

Our vision is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We\'re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We\'re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don\'t meet every single requirement? If you\'re excited about this role, we encourage you to apply.

Applications close: Wednesday 22 October.

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.