Team Leader

Thales Group; Melbourne; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Discounts on groceries & store perks

Novated car leases

Paid parental leave

Learning & development programs

Job summary

Coles Group is seeking a proactive Team Leader to lead a store team, oversee daily tasks and drive exceptional customer service. You’ll coach staff, manage scheduling and performance, and ensure safety and cleanliness across the store.

The role is based in Melbourne with a permanent, full‑time arrangement and potential multi‑site leadership responsibilities. You’ll be supported by a strong rewards program and development opportunities within Coles.

Qualifications

• Experience leading teams in retail or service sectors.
• Ability to supervise, coach and develop staff.
• Strong communication and planning skills.
• Focus on safety, standards and teamwork.

Responsibilities

• Lead by example and supervise a team to meet store objectives.
• Coach team members and manage day‑to‑day activities to deliver a great customer experience.
• Coordinate staff scheduling, training and performance reviews.
• Collaborate with store leadership to ensure safety and store standards.

Skills

Team Leadership

Staff Scheduling

Coaching & Development

Communication

Job description

Team Leader salaries in Victoria commonly range from $55,000 to $85,000 per year. This can vary based on industry, experience level, and specific responsibilities of the role. Some senior or specialized team leader positions may offer higher compensation.

Leading employers for Team Leader positions in Victoria often include major retail chains like Woolworths and Coles , as well as large healthcare providers such as Alfred Health . Technology companies and established manufacturing firms also frequently seek skilled team leaders.

Yes, there are numerous part-time Team Leader positions available across Victoria , particularly in sectors like retail, hospitality, and customer service. These roles offer flexibility for individuals seeking to balance work with other commitments.

Key responsibilities typically involve supervising and guiding a team, ensuring tasks are completed efficiently, and maintaining high standards of performance. Team Leaders also often handle staff scheduling, training, and performance reviews.

1500 Team Leader jobs in Victoria

Job Description

Why Join EML?

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between:

• Monthly rostered days off, or
• A 9-day fortnight

giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI‑powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML

Are you passionate about helping people get their lives back after injury or illness?

As Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident.

We’re now welcoming applications for a Team Leader to join our supportive, purpose‑driven team in Melbourne on a permanent, full time basis.

The position will involve supporting a team of Medical Case Managers who manage portfolios of workers compensation claims by leading and supervising day to day work activity and supporting them to deliver exceptional recovery outcomes and customer service.

What You’ll Be Doing

• Work collaboratively with the Group Manager to develop and implement a pro‑active, specialised approach to the management of workers compensation medical claims
• Pro‑actively supervise, develop and support team members ensuring team and organisational objectives are met
• Provide technical guidance in relation to the strategic management of medical workers compensation insurance claims to both internal and external stakeholders.
• Supervise the day‑to‑day work activity, training and development of a team of Case Managers and work collaboratively with RTW Specialists, Clinical Advisors and Technical Specialists

What We’re Looking For

• Experience in a Team Leader role or equivalent within the Victorian Workers Compensation scheme is essential.
• Demonstrated expertise in the management of medical claims in conjunction with long term complex claims
• Strong understanding of the contractual requirements and performance measures for Victorian Worksafe Agents
• Leadership skills, including team building, coaching, performance management and change management
• Experience managing and developing teams within a personal injury environment

Why You’ll Love Being Part of EML

You’ll enjoy a range of benefits designed to support your wellbeing, growth and success:

• Hybrid work options for better balance.
• Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
• Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
• Corporate wellbeing program, including gym and health insurance discounts.
• Comprehensive learning and development tailored to help you grow.
• More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
• Company-wide celebration events that keep us connected.
• Annual incentive scheme + regular salary reviews.

Your new role

As a Coles Services Team Leader, you’ll lead by example while working alongside your team to keep our stores clean, safe and welcoming. From collecting trolleys and completing cleaning tasks to coaching your team and maintaining high standards, you’ll play an active role in delivering a great shopping experience every day.

While this role is based in a primary store, it may also operate as a multi‑site leadership position, providing hands‑on leadership support, coaching and operational oversight across multiple stores within the region.

About you and your skills

• Leadership experience with the ability to coach and develop your team through leading by example
• A strong focus on safety, standards and teamwork
• Great communication, time management and task prioritisation skills
• Confidence working on the floor and supporting customers
• The ability to stay organised while balancing operational priorities
• A willingness to be hands‑on and complete cleaning tasks and collect trolleys as part of your everyday role
• The ability to safely operate cleaning equipment and push/pull trolleys

What’s in it for you?

• More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in‑store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job‑specific training.
• Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
• Investment in your future: Become a part‑owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre‑tax salary sacrifice deductions to purchase Coles Group shares.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email

Job ID:

Employment Type: Full time