Team Leader

The Salvation Army Australia; Central Coast Council; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment benefit

Parental leave

EAP

Training & development

Job summary

The Salvation Army Australia invites applications for an inspiring AOD Team Leader to lead a residential, participant-led service on the NSW Central Coast. You will guide assessment, case management, referrals and education, supporting participants toward recovery within TSA guidelines and values.

Located in Fountaindale, this full-time role reports to the Service Manager. SCHADS Level 6 salary and benefits apply, with ongoing training and career development opportunities.

Qualifications

• Requires strong leadership and team supervision capabilities.
• Experience working with justice-involved clients preferred.
• Knowledge of harm reduction and recovery-oriented approaches.

Responsibilities

• Lead and support a dedicated team delivering assessment, case management, referral and education.
• Ensure high-quality service delivery in line with The Salvation Army’s guidelines and values.
• Build and maintain effective referral pathways with internal and external stakeholders.
• Monitor team performance and support professional development.
• Promote recovery-oriented, participant-led service delivery.

Skills

Management experience

AOD knowledge

Criminal justice experience

De-escalation skills

Police check readiness

Education

Bachelor’s or Diploma in AOD/Community Services/Case Management

4 AOD Skill Set units

Job description

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About AOD

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic

About the role

Make a Difference. Lead Change. Transform Lives.

Are you a passionate, values-driven AOD professional ready to take the next step in your career?

We are looking for an inspiring AOD Team Leader to join our team and play a key role in delivering participant-led, recovery-focused services that genuinely change lives.

As a Team Leader, you will provide leadership, guidance and support to a dedicated team, while helping ensure participants receive high-quality assessment, case management, referral, education and support in line with The Salvation Army’s guidelines and values.

Our service supports a significant number of people involved with the Criminal Justice system. You will have the opportunity to work alongside people who may be facing some of life’s biggest challenges and support them to build a different future.

We’re looking for someone who is passionate about social justice, believes in the capacity for people to change, and is motivated by seeing individuals achieve meaningful and lasting recovery.

You’ll be joining a supportive, passionate and purpose-driven team who share your commitment to making a real difference.

Located in Fountaindale on the NSW Central Coast, this full-time, permanent role is based within a 40-bed residential AOD facility and reports to the Service Manager.

Salary: In accordance with SCHADS Award Level 6.

How you will make an impact

• Report to service manager on service performance with the aim of growing the existing service and client base
• Manage day to day operations, roll out of program changes and service/staff performance
• Support the efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery orientated and person led service environment
• Monitor the performance of and provide support to direct reports to deliver quality, efficient and effective services
• Build strong referral pathways with internal and external stakeholders, resulting in beneficial outcomes for participants

What you will bring

• Relevant degree or Diploma in AOD, Community Services, Case Management or a related discipline.
• Completion of 4 AOD Skill Set units, or willingness to complete them.
• 3+ years’ management experience in AOD, community services, health or related sectors.
• Experience working with criminal justice clients and understanding of the criminal justice system.
• Proven ability to lead teams, build capability and improve service delivery.
• Experience supporting people impacted by AOD, gambling and mental health challenges.
• Experience working with diverse cultural, linguistic and religious backgrounds.
• Strong de-escalation and problem-solving skills when managing challenging or unpredictable situations.
• Willingness to undergo a National Police Check.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration