Team Lead - Security Operations Centre

CyberCX; Canberra; Hybrid; AUD 80,000 - 120,000; Full time

Benefits offered by this job

On-the-job training

Certification support

Professional development opportunities

Flexible working environment

Job summary

Join a forward-thinking security operations team dedicated to excellence in cyber security. In this leadership role, you will guide a talented group of Security Analysts and Engineers, fostering their growth while ensuring top-notch service delivery to clients. With a commitment to continuous professional development and extensive training, this innovative firm provides a collaborative environment where your contributions will significantly impact the security landscape. If you are passionate about cyber security and eager to mentor the next generation of professionals, this opportunity is perfect for you.

Qualifications

• Experience in coaching or mentoring in a fast-paced environment.
• Exposure to IT security operations in large organizations.

Responsibilities

• Lead and coach high-performing teams to enhance skills and capabilities.
• Provide operational support and manage team rostering effectively.

Skills

Coaching and mentoring

IT security operations

Stakeholder engagement

Analytical skills

Problem-solving

Job description

Lead a team of Security Analysts and Security Engineers protecting Australia's largest companies from cyber threats.

17th March, 2025

CyberCX is Australia’s leading independent cyber security consultancy organisation. To support our rapid growth, we are looking for a motivated and passionate Team Lead. In this role, you’ll be responsible for providing people leadership to a pod of Security Analysts and/or Security Engineers. You will work towards delivering great client outcomes and grow your career rapidly as a cyber security professional.

We’re looking for candidates that have a sound and relevant technical background. You will have a passion to learn, a great attitude, and a keen interest in mentoring junior analysts.

Current and ex-serving ADF members are encouraged to apply.

Key Responsibilities

• Lead, coach and build high performing teams to enable learning, development, and capability uplift. Understand each team member’s skills, drivers, and aspirations. Work with them ongoing to develop, raise capability, and build a career and progression plan.
• Provide end to end leadership support for operational staff in their day-to-day workload.
• Provide personnel and project support with clients, taking the initiative to drive improvement and deliver successful outcomes for customers.
• Manage rostering of the team to ensure adequate coverage across customer accounts.
• Actively collaborate across CyberCX, and continuously look for ways to add value. Facilitate communication, partnerships, and cross-pollination across the business to allow teams to better engage and service customers.
• Enhance team’s effectiveness by taking ownership of team issues and goals. Create a culture of empowerment, collaboration, and accountability through consistent employee engagement.

About You

• Experience coaching or mentoring others in a high paced environment.
• Exposure to IT security operations in a large or complex organisation.
• Effective stakeholder engagement and communication skills.
• The ability to build a shared understanding of, and commitment to, CyberCX’s purpose, values and agreed processes and practice.
• Strong analytical and problem-solving skills.

What’s in it for you

• Be part of an innovative, forward-thinking Security Operations team that is committed to excellence.
• Extensive on-the-job training and certification support.
• Continuous growth and professional development opportunities.
• You will be surrounded by technical security specialists, including some of Australia’s best security practitioners.

About CyberCX

CyberCX has united Australia and New Zealand’s most trusted cyber security companies to deliver the most comprehensive end to end cyber security services offering to enterprises and governments. With a workforce of over 1400 cyber security professionals and a footprint of over 20 offices across Australia and New Zealand and global presence in Europe and US, CyberCX offers a full suite of cyber security services.

Please note, due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance. Only Canberra or Adelaide based applicants will be considered for this role (flexible hybrid working environment; a blend of office and WFH - not remote).