Team Coordinator

The NRMA; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5 weeks annual leave

Travel discounts

NRMA membership

Insurance discounts

Job summary

The NRMA in Sydney is seeking a highly organised Team Co-ordinator to support the General Manager, Membership and General Manager, Digital. This full-time, hybrid role requires you to work 3 days in the Sydney CBD and 2 days from home, managing calendars, papers and communications for senior leaders.

You’ll coordinate meetings, prepare agendas, track deadlines, assist with monthly reporting, events and travel, and maintain confidential records with a collaborative, detail‑driven approach.

Qualifications

• 5+ years’ experience in providing administrative support to senior leaders.
• Ability to work in a fast-paced team environment.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Demonstrated ability to build and maintain effective working relationships with key stakeholders.

Responsibilities

• Proactively manage and prioritise meeting requests and calendar schedules for General Managers including preparing agendas and minutes.
• Prepare high-quality papers, updates and presentations for leadership forums.
• Track deadlines, manage workflows and provide general project support.
• Assist with monthly reporting and quarterly planning activities.
• Coordinate travel arrangements and accommodation for team members.
• Maintain filing systems for documents and confidential information.

Skills

Administrative support

Calendar management

Communication

MS Office proficiency

Stakeholder management

Meeting coordination

Team player

Confidentiality

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Teams

Job description

We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside Assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, harbour transport and ocean cruising, we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

Job Description

What You'll Do

We’re looking for a highly organised and proactive Team Co-ordinator to join our Membership team to support our General Manager, Membership and General Manager, Digital. This is a fast-paced, high-impact role where you’ll be at the centre of the action – helping senior leaders stay focused, organised, and ahead of the curve.

You’ll play a key role in having a strong understanding and anticipating the Membership team’s priorities to ensure seamless day-to-day operations while also contributing to team events, projects, and broader business priorities.

This role is a full-time permanent position, with the hybrid work arrangements, where you will be required to work 3 days in our Sydney CBD and/or Sydney Olympic Park office and have the option to work 2 days from home.

You’ll be trusted to manage priorities, anticipate needs and keep things running smoothly across a range of responsibilities including, but not limited to:

• Proactively manage and prioritise meeting requests and calendar schedules for General Managers including preparing agendas, and take minutes/actions where required
• Proactively manage and prioritise competing requests on behalf of senior leaders
• Support the preparation and coordination of high-quality papers, updates and presentations for leadership forums
• Support team projects by tracking deadlines, managing workflows, and providing general assistance as needed
• Assist in preparing and formatting documents, reports, and presentations including collation of monthly reporting
• Assist in quarterly & yearly planning preparation & tracking execution to plan
• Plan and organise team meetings, events, workshops, or conferences including monthly team All Hands, quarterly Town Halls and team planning offsites
• Support and coordinate the operating rhythm, including preparing agendas, actions and follow-ups
• Coordinate travel arrangements and accommodation for team members and create relevant itineraries
• Manage GM expenses & reconciliation, raise purchase orders and oversee payment process for vendors
• Liaise with external vendors or stakeholders when required
• Maintain an organised filing system for documents, records and confidential information.
• Provide additional support to the EA to CMO in adhoc administrative tasks.

What You'll Bring

• 5+ years’ experience in providing administrative support to senior leaders
• Ability to work in a fast-paced team environment
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Demonstrated ability to build and maintain effective working relationships with key internal/external stakeholders, including executives, senior leaders and team members, maintaining positive and professional relationships
• High attention to detail and accuracy
• Ability to handle multiple tasks and prioritise effectively
• Strong team player with a collaborative mindset
• Ability to maintain confidentiality and handle sensitive information
• Proactive in identifying opportunities to improve processes and solve problems
• Resourceful and solution-oriented in handling challenges.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
• Discounts on a range of NRMA personal insurance products including car, home & travel.
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

As part of our recruitment process, successful applicants will be required to complete pre-employment checks.