Tea Experience Lead: ASM (Hybrid + 50% Discount)

T2 Tea; Brisbane; On-site; AUD 52,000 - 74,000; Full time

Benefits offered by this job

Bonus program

Tea discount 50%

Recognition program

Volunteer leave

Employee Assistance Program

Job summary

T2 Tea is seeking an Assistant Store Manager in Brisbane to join its passionate team. You will lead the in-store team, coach staff to deliver memorable customer experiences, and assist in achieving sales targets while managing stock and operations.

This role offers opportunities for growth within a globally connected tea brand with a strong emphasis on hospitality and brand experience. Applicants should enjoy a collaborative environment, be comfortable with weekend shifts (including Sundays),

Qualifications

• Experience leading teams in retail or hospitality environments.
• Excellent interpersonal and communication skills.
• Ability to manage time and prioritize tasks in a busy store.

Responsibilities

• Assist the Store Manager with daily store operations and stock management.
• Coach the team to deliver exceptional customer experiences across the store.
• Support the Store Manager to meet budgeted sales and control store costs.
• Lead the store and team in the Store Manager's absence.
• Support training in customer service, product knowledge, and operational tasks.
• Encourage development with timely feedback to staff.
• Regular Sunday work is required.

Skills

People leadership

Communication

Time management

Customer service

Job description

T2 Tea is seeking an Assistant Store Manager in Brisbane to join its passionate team. You will lead the in-store team, coach staff to deliver memorable customer experiences, and assist in achieving sales targets while managing stock and operations.

This role offers opportunities for growth within a globally connected tea brand with a strong emphasis on hospitality and brand experience. Applicants should enjoy a collaborative environment, be comfortable with weekend shifts (including Sundays),