TAROCASH - State Operations Manager, NSW

Tarocash; Sydney; On-site; AUD 160,000 - 230,000; Full time

Benefits offered by this job

Commission incentives

Team discounts across Tarocash brands

Supportive team culture

Leadership development opportunities

Job summary

Tarocash is seeking a senior retail leader to drive NSW performance, shape the state operating plan and develop the leadership team. You will tackle complex challenges, coach field leaders and deliver sustained improvements across a large store network.

You will lead commercial performance, partner with national teams and ensure a safe, well‑run operation with strong customer focus. Travel across NSW is expected.

Qualifications

• Accomplished retail operator with strong commercial judgement.

Responsibilities

• Lead commercial performance across NSW, driving sales growth and profitability.
• Shape and deliver the NSW operating plan, aligning people and resources to achieve results.
• Develop the NSW leadership team, strengthening capability and succession.
• Identify root causes of performance and operational challenges and lead solutions.
• Lead key retail initiatives and change to ensure consistent delivery across the state.
• Maintain a strong field presence, coaching leaders and monitoring store performance.
• Collaborate with national teams to improve operations and share best practices.
• Oversee standards, workforce planning and compliance to run a safe store network.

Skills

Retail leadership

Sales growth

Profitability improvement

Multi-site leadership

Workforce planning

Operational performance

Stakeholder influence

Travel across NSW

Job description

TAROCASH - State Operations Manager, NSW

Tarocash is a leader in sharp, modern menswear across Australia and New Zealand. From work and weekends to weddings and formals, we help guys look the part and feel their best, creating confidence for the moments that matter.

We’re looking for an experienced senior retail leader to lead our NSW business, strengthen our leadership team and drive commercial performance across our largest state.

Reporting to the Head of Retail, you’ll take ownership of NSW performance and its operating plan. You’ll know where to focus, make sound decisions and give your leaders clear direction. You’ll also tackle complex business challenges, lead change and develop improvements that deliver lasting results.

The role

Lead commercial performance across NSW, driving sales growth, profitability and a consistently strong customer experience.

Shape and deliver the state operating plan, prioritising opportunities and aligning people and resources to achieve results.

Develop the NSW leadership team, strengthening capability, accountability and succession.

Identify the root causes of performance, people and operational challenges, and lead solutions through to measurable outcomes.

Lead key retail initiatives and change, building commitment and ensuring consistent delivery across the state.

Maintain a strong field presence, coaching leaders and staying close to store performance and local opportunities.

Partner with national teams to improve how we operate and contribute successful approaches to the wider business.

Oversee operational standards, workforce planning and compliance, ensuring a safe and well‑run store network.

About you

You’re an accomplished retail operator with experience leading a large state or region. You combine strong commercial judgement with the ability to develop leaders and improve business performance.

You can assess a complex portfolio, decide what matters most and turn that into clear action. You’re comfortable making difficult decisions, addressing performance gaps and leading teams through change.

You’ll bring:

A proven record of delivering sales growth and improving profitability across a substantial retail portfolio.

Experience leading and developing multi‑site leaders, building capability and succession.

Strong commercial understanding across sales, workforce planning, costs and operational performance.

Sound judgement and the ability to prioritise competing business demands.

Experience solving complex challenges and delivering sustained operational improvements.

The ability to influence stakeholders and lead projects and change.

A hands‑on leadership approach and willingness to travel regularly across NSW.

Why Tarocash?

• Commission and performance incentives that recognise the results you deliver.
• Generous team discounts across Tarocash and our wider Retail Apparel Group brands, including Connor, yd., Johnny Bigg and Rockwear.
• A team that backs each other and celebrates success.
• The opportunity to lead our largest state, develop strong leaders and work closely with the Head of Retail and national teams.