Taking Shape Concession Store Manager - Myer Miranda

Taking Shape; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff Discounts

Fun Work Environment

Structured Learning & Development

Job summary

Taking Shape is seeking a Concession Store Manager for the Myer Miranda store to lead and motivate the team in delivering an exceptional customer experience. You will drive profitability through service excellence, personal styling, and product training, while managing a Tuesday–Saturday roster.

As a store leader, you will align with Taking Shape values, train staff, and foster a community-minded environment that showcases our brand and products.

Qualifications

• Demonstrated experience in a management role within retail or customer-led industry.
• Excellent communication skills with ability to build relationships across teams and customers.
• Strong commercial acumen and ability to meet targets.

Responsibilities

• Lead and coach store team to deliver exceptional customer service.
• Drive sales through merchandising, training and stock management.
• Achieve store targets and promote the Taking Shape brand and service culture.
• Represent Taking Shape at the Myer Miranda concession and participate in campaigns.

Skills

Leadership

Customer service

Team coaching

Communication

Job description

Taking Shape Concession Store Manager - Myer Miranda

Taking Shape is one of Australia and New Zealand’s premier retailers, constantly striving to innovate and create a memorable customer experience. Our purpose is to create awesome, unique and fabulous fashion and curate the customer experience to support this.

Our Myer Miranda store has a unique opportunity for an inspirational Concession Store Manager to lead and motivate their team through the Taking Shape vision and values. By leading with innovation and enthusiasm, you will drive the profitability of your store through exceptional customer service and a personalized experience.

To support the needs of the store, our Concession Store Managers are employed on a Tuesday - Saturday roster.

Our Store Managers:

• Are dynamic and inspirational leaders who consider all aspects of service to drive sales
• Lead by example as ambassadors of the Taking Shape brand, with their confidence and style
• Build belonging and unity by living the Taking Shape values with their team members, customers and community
• Are inspirational team leaders, providing support, coaching and mentoring to their teams
• Ensure their teams are set up for success by providing service, selling and product training to maximise store sales and growth of the Taking Shape service culture.
• Cultivate a team environment of trust, motivation and accountability, to maximise performance
• Are community minded, and drive the awareness of the Taking Shape brand through campaigns, promotions and events.
• Provide exceptional customer service, creating a memorable experience and understanding our customer needs
• Are commercially minded, managing a high standard of visual merchandising and effective stock management
• Have an affinity with the Taking Shape brand, and live, love and breathe our product
• Have demonstrated experience within a management role, preferably within Retail or a customer led industry
• Have exceptional communication skills, with an ability to build and maintain strong and effective relationships with employees and customers
• Are an encouraging leader with exceptional people management skills, who encourages innovation and motivation within their team
• Lead by example, and are passionate, enthusiastic and energetic
• Have a strong commercial acumen and business nous
• Are goal oriented, and are able to effectively meet your targets and support the achievement of team member targets
• Thrive in leading and driving a dynamic team culture

Taking Shape offers you

• The opportunity to work with our Tribe, where our employees and customers are celebrated
• Amazing Reward and Recognition opportunities
• A fun work environment where we believe in play as part of your day
• Structured Learning and Development Programs
• Generous Staff Discounts

We are on the lookout for talented and inspired people to join our tribe - people who share our vision, who recognize the importance of making a difference and who want to be part of something special.