TAF Willows | Store Manager

The-Athlete; Townsville City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

40% off across Accent Group brands

Generous incentive program

Leadership events

Training and development

Job summary

The Athlete’s Foot Willows is seeking a Store Manager to lead a high-performing retail team, driving sales, customer service, and store standards at Willows. You’ll work with the Area Manager to optimise operations, mentor staff, and build community connections.

In this full-time role you’ll manage wages, rosters, visual merchandising, and stock, while championing training, wellbeing, and a strong, positive store culture that delivers results.

Qualifications

• Proven experience as Store Manager or Senior Assistant Store Manager in a fast-paced retail environment.
• Hands-on leader with a 'Make it Happen' attitude.
• Experience developing high-performing teams.
• Strong operations knowledge: rostering, wage control, visual merchandising, stock.

Responsibilities

• Lead day-to-day store operations including sales, KPIs, visual merchandising, stock management, and shrinkage.
• Motivate and develop your team to achieve targets and deliver exceptional customer experiences.
• Monitor sales performance and implement actions to meet daily, weekly, and monthly goals.
• Manage wage budgets and rosters in line with company standards and GRIA guidelines.
• Champion team development through training, coaching, and succession planning.
• Create a strong, positive store culture focused on results, learning, and wellbeing.
• Build community engagement through sporting partnerships and healthcare relationships.
• Ensure OH&S compliance in line with national and state requirements.

Skills

Store management

Team leadership

Retail operations

Wage & rostering

Visual merchandising

Stakeholder relationships

Job description

The Athlete’s Foot Store Manager | Willows

About the Role

We’re looking for a full-time Store Manager to lead our high-performing team at The Athlete’s Foot Willows! This is an incredible opportunity for an experienced retail leader who’s passionate about people, performance, and making a positive impact. Working closely with your Area Manager, you’ll be at the heart of driving strong operational performance, elevating customer service, and fostering community connections that extend beyond the store.

As Store Manager, you'll:

• Lead day-to-day store operations including sales, KPIs, visual merchandising, stock management, and shrinkage
• Motivate and develop your team to achieve business targets and deliver exceptional customer experiences
• Monitor sales performance and implement actions to meet daily, weekly, and monthly goals
• Manage wage budgets and rosters in line with company standards and GRIA guidelines
• Champion team development through training, coaching, and succession planning
• Create a strong, positive store culture focused on results, learning, and wellbeing
• Build community engagement through sporting partnerships and healthcare relationships
• Ensure OH&S compliance in line with national and state requirements

Skills and Experience

• Proven experience as aStore ManagerorSenior Assistant Store Managerin a fast-paced retail environment
• A confident, hands-on‘Make it Happen’attitude and a passion for leading from the front
• Experience developing high-performing teams and inspiring a culture of success
• Strong operational know-how in rostering, wage control, visual merchandising, and stock
• Strategic thinking and the ability to identify opportunities for improvement
• Skilled in building effective relationships with support office teams and local partners

Benefits

• 40% offacrossAccent Group brands– including Hype DC, Skechers, HOKA, Merrell & more
• Exciting earning potential with agenerous incentive programthat rewards both your individual performance and your team’s success.
• Be part of excitingleadership events, brand activations, and product launches
• Join a business that genuinely invests in yourtraining, development, and future growth

About Us

At The Athlete’s Foot, we’re passionate about helping people lead healthy, active lives. From their first pair of runners to their last, our team empowers customers through expert fitting, personalised service, and the right footwear for every journey. More than a store, we’re a community! Collaborating with health professionals, local schools, and sporting clubs to support wellbeing inside and outside our four walls. When you join us, you become part of a tight-knit family that cares, grows, and rewards.