Systems Engineer - Windows, Region Services

Amazon Web Services (AWS); Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Amazon Web Services (AWS) in Sydney is seeking a Site Reliability Engineer to support Windows Server infrastructure and Active Directory services. You will work to ensure 24/7 availability and collaborate with regional teams to maintain secure, reliable systems.

The role emphasizes automation with PowerShell and scripting, documentation, and knowledge-base contributions. A strong background in DevOps practices and network troubleshooting is required.

Qualifications

• 1+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience.
• 2+ years of building scripts, tooling, and automation for large-scale computing environments.
• Knowledge of DevOps practices and tools including CI/CD, Puppet, Docker, Kubernetes, Chef, etc.
• Experience in network capture and systems troubleshooting.

Responsibilities

• Provide technical support for Windows Server infrastructure systems and Active Directory services
• Perform system maintenance, updates, and patch management for Windows environments
• Develop and implement automation solutions for routine support processes using PowerShell and other scripting tools
• Maintain accurate documentation of all support activities, and contribute to knowledge base and runbook development
• Participate in on‑call rotation to ensure 24/7 system availability

Skills

SRE experience

Automation scripting

DevOps tools

Network troubleshooting

Tools

Docker

Kubernetes

Puppet

Chef

Job description

Description

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/).

Description

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/).

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence.

The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers; Technical Program Managers and Subject Matter Experts, organised into focused sub-teams.

This is an opportunity to make a lasting impact on Australia’s digital future. You’ll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia?

Key job responsibilities

• Provide technical support for Windows Server infrastructure systems and Active Directory services
• Perform system maintenance, updates, and patch management for Windows environments
• Develop and implement automation solutions for routine support processes using PowerShell and other scripting tools
• Maintain accurate documentation of all support activities, and contribute to knowledge base and runbook development
• Participate in on‑call rotation to ensure 24/7 system availability

About The Team

Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 1+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience

Preferred Qualifications

• 2+ years of building scripts, tooling, and automation for large-scale computing environments experience
• Knowledge of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.
• Experience in network capture and systems troubleshooting
• 2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Support Services Pty Ltd

Job ID: A10535754