Systems Development Engineer, Region Services

Amazon; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Amazon Web Services Australia Pty Ltd is seeking a systems engineering professional to define operability requirements, develop health monitoring, and extend self-healing automation across a growing fleet.

You will contribute to production readiness, performance testing, and incident response, shaping tools and processes to handle increasing traffic and scale.

Qualifications

• 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
• Experience with Linux/Unix.
• Experience with distributed systems at scale.

Responsibilities

• Define and/or refine system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation.
• Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency.
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic.
• Participate in the design and execution of production acceptance tests and new hardware evaluations.
• Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed.
• Participate in on-call rotations to resolve incidents occurring out-of-hours.

Skills

Networking

Storage systems

Operating systems

Systems engineering

Python

Ruby

Golang

Java

C++

C#

Rust

Linux/Unix

Distributed systems

Job description

ID lavoro: 3174492 | Amazon Web Services Australia Pty Ltd

Security clearance requirements

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit https://www.agsva.gov.au/.

Key job responsibilities

• Define and/or refine system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self‑healing automation.
• Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency.
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic.
• Participate in the design and execution of production acceptance tests and new hardware evaluations.
• Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed.
• Participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.

A day in the life

Your morning starts with a review of the self‑healing automation you deployed this week. The metrics tell the story: fourteen automated remediations overnight, zero pages to the on‑call engineer. You refine a detection threshold that’s been slightly too sensitive, commit the change, and watch the next cycle run cleanly.

By mid‑morning, you’re in a requirements session with the team. A new service is approaching production readiness, and you’re defining the operability features it needs: what health signals to emit, what diagnostic paths to expose, what self‑repair mechanisms to implement. You push for completeness — because the time to think about operability is now, not after the first incident.

After lunch, you’re deep in code. An existing management tool needs to handle three times its current throughput as the fleet scales into its next growth phase. You redesign the data ingestion layer, implement parallel processing, and write load tests that validate performance at projected scale. The refactored system handles the load with headroom to spare.

Later, you join a hardware evaluation session. New server variants have arrived, and you’re helping design acceptance tests that will stress them under realistic production conditions. Your test harness is automated and repeatable — results flow directly into a report that the team can act on immediately.

Before wrapping up, you investigate a pattern you noticed in fleet health data. A subset of hosts is showing elevated memory pressure during a specific maintenance window. You trace the cause, design an automated fix that adjusts the maintenance scheduling, and deploy it. Tomorrow morning, the pattern will be gone — and no one will have needed to intervene.

About the team

Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide ‘hands on keyboard’ support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

Qualifications

• 3+ years of administrative experience in networking, storage systems, operating systems and hands‑on systems engineering experience.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
• Experience with Linux/Unix.
• Experience with distributed systems at scale.

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Equal Opportunity Employer statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.