Systems Engineer

Fujitsu; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Fujitsu Australia Limited is seeking an experienced Systems Engineer to support security, stability and performance of enterprise environments. The role covers Windows Server support, vulnerability management, patching, compliance and governance, with an on-call roster.

You will coordinate remediation, monitor patch compliance, analyze vulnerabilities and provide reporting across Change Management and ITIL-based service operations.

Qualifications

• Practical experience supporting enterprise Windows environments.
• Experience with vulnerability management and remediation processes.
• Experience using Microsoft patch-management and endpoint-management technologies.
• Experience working within Change Management and ITIL-based service environments.
• Strong reporting, stakeholder-management and coordination skills.

Responsibilities

• Support vulnerability management activities, including reviewing vulnerability reports and coordinating remediation actions.
• Perform and coordinate Windows Server support and monthly security patching activities with scheduling, deployment, validation and reporting.
• Analyse vulnerability results and coordinate or execute remediation actions.
• Monitor patch compliance, identify remediation gaps and provide recommendations to teams and customers.
• Investigate, troubleshoot and resolve Windows OS issues.
• Support adherence to security baselines, hardening standards and compliance requirements.
• Coordinate Change Management activities related to patch deployments and remediation.
• Track remediation risks, exceptions and security exposures.
• Support security compliance activities, audits and governance requirements.
• Maintain accurate operational records and service-delivery trackers.
• Produce reporting and analysis on vulnerabilities, patch compliance and service performance.
• Support Problem, Change and service-improvement activities.
• Identify opportunities to automate repetitive operational tasks.

Skills

Windows patching

Vulnerability management

ITIL Change Management

Stakeholder coordination

Reporting & analytics

Tools

MECM/SCCM

WSUS

Intune

PowerShell

Excel

Job description

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the opportunity

We are seeking an experienced Systems Engineer to support the security, stability and performance of enterprise customer environments.

This is a diverse operational role spanning Windows Server support, vulnerability management, security patching and remediation, compliance, reporting and operational governance. You will work closely with delivery teams and customers to coordinate remediation activities, improve patch compliance, maintain operational records and support the ongoing improvement of security posture and service performance.

The role also includes participation in an on-call roster, supporting priority incidents and operational activities when required.

About the role

As a Systems Engineer, you will:

• Support vulnerability management activities, including reviewing vulnerability reports, tracking remediation actions and coordinating responses.
• Perform and coordinate Windows Server support and monthly security patching activities, including scheduling, deployment, validation and reporting.
• Analyse vulnerability assessment results and coordinate or execute remediation activities.
• Monitor patch compliance, identify remediation gaps and provide recommendations to operational teams and customers.
• Investigate, troubleshoot and resolve Windows operating-system issues.
• Support adherence to approved security baselines, hardening standards and compliance requirements.
• Coordinate Change Management activities associated with patch deployments, vulnerability remediation and operational support.
• Track and upscale remediation risks, exceptions and security exposures.
• Support security compliance activities, reviews, audits and operational governance requirements.
• Maintain accurate operational records, documentation and service-delivery trackers.
• Produce reporting and analysis covering vulnerabilities, patch compliance, security obligations and service performance.
• Provide support across Problem Management, Change Management and service-improvement activities.
• Identify opportunities to automate repetitive operational and administrative processes to improve efficiency and reporting accuracy.
• Participate in an on-call roster, providing support for priority incidents and operational activities as required.

About you

You will have practical experience supporting enterprise Windows environments combined with an understanding of vulnerability management, remediation and IT service-management practices.

You will bring:

• Experience managing or coordinating Windows Server patching within enterprise environments.
• Experience with vulnerability management and remediation processes.
• Experience using Microsoft patch-management and endpoint-management technologies.
• Experience working within Change Management and ITIL-based service environments.
• Strong reporting, stakeholder-management and coordination skills.

Highly regarded

Knowledge or experience across some of the following would be advantageous:

• Windows Server administration and Microsoft Windows infrastructure services.
• Vulnerability assessment and remediation.
• Security hardening and baseline compliance.
• Security compliance and governance.
• Microsoft Endpoint Configuration Manager (MECM/SCCM), WSUS and/or Intune.
• ITIL, Problem Management and Change Management.
• Operational reporting and analysis.
• Risk management and remediation tracking.
• Excel, reporting tools and workflow-management systems.
• PowerShell scripting and automation.
• Process improvement and automation.
• Customer and stakeholder coordination.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Platinum Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.

We offer tailored career paths across our global organization to support your professional and personal growth.

Our customers trust us. We have an excellent reputation across the region and globally.

Best in-class reward and recognition programs flexible work, volunteering leave, and more.

We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questionsto assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email ***********@fujitsu.com.

For Security Cleared Roles – PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).