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Journey Beyond is seeking a detail-oriented IT Customer Support professional to administer and continuously improve the organisation's Time and Attendance system (Deputy) and HRIS. You will support migrations, configurations and stakeholder communications, ensuring accurate data and robust processes.
The role blends technical support, system administration and process improvement in a fast-paced environment, based in Adelaide.
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
Reporting to the Senior Payroll Manager, you will be responsible for the administration, support and continuous improvement of the organisation's Time and Attendance system – Deputy and related HRIS on a 12-month fixed term contract.
You’re a detail-oriented problem solver who enjoys getting to the root of issues and making systems work smarter. With a natural curiosity for how things fit together, you’re confident navigating HRIS including Time & Attendance systems (or similar platforms) and can quickly learn new platforms, tools and processes.
This role is ideal for someone who enjoys a blend of technical support, system administration, and continuous improvement.
You bring strong communication skills and can translate technical information into clear, practical guidance for end users. Whether you’re supporting stakeholders, writing user guides, or training teams on new processes, you’re approachable, patient, and solutions-focused.
You’re at your best in a fast-paced environment where priorities can shift, and you’re comfortable managing multiple tasks. You take pride in your attention to detail, ensuring system configurations, documentation, and testing are accurate and thorough.
Successful candidates are required to provide a current National Police Clearance.
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Operate iconic tourism brands spanning the country. Head office in Adelaide, brands include: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises & Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck & Eureka 89; historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, NZ coach tour Grand Pacific Tours & Voyages Tourism Australia.
Operate iconic tourism brands spanning the country. Head office in Adelaide, brands include: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises & Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck & Eureka 89; historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, NZ coach tour Grand Pacific Tours & Voyages Tourism Australia.
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