Systems Administrator | HRIS

Journey Beyond

Adelaide

On-site

AUD 90,000 - 120,000

Full time

3 days ago
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Benefits offered by this job

Generous discounts on Journey Beyond旅行
Study Assistance Policy
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Employee Assistance Program
Discounts on Journey Beyond merchandis
Flexible working environment

Job summary

Journey Beyond is seeking a detail-oriented IT Customer Support professional to administer and continuously improve the organisation's Time and Attendance system (Deputy) and HRIS. You will support migrations, configurations and stakeholder communications, ensuring accurate data and robust processes.

The role blends technical support, system administration and process improvement in a fast-paced environment, based in Adelaide.

Qualifications

  • Experience with HRIS and Time & Attendance systems (or similar applications).
  • Strong troubleshooting and analytical skills are essential.
  • Ability to liaise with both technical and non-technical stakeholders.

Responsibilities

  • Administer and support the Time & Attendance system (Deputy) and related HRIS.
  • Assist migration and configuration changes within the HRIS ecosystem.
  • Maintain SLAs and manage workloads via a ticketing system.
  • Collaborate with internal teams to resolve issues and improve processes.

Skills

HRIS
Time & Attendance
Troubleshooting
Stakeholder liaison
Deputy
Kronos
PayGlobal
MS Office

Education

Relevant tertiary study

Tools

Deputy
Kronos
PayGlobal
Microsoft Office

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

Reporting to the Senior Payroll Manager, you will be responsible for the administration, support and continuous improvement of the organisation's Time and Attendance system – Deputy and related HRIS on a 12-month fixed term contract.

Key responsibilities will include
  • System Administration including User administration
  • Supporting migration of new systems to the Journey Beyond HRIS ecosystem
  • Implementing or modifying configurations
  • Updating the system with EA and Award rules
  • Manage workloads through a ticketing system and maintaining SLAs
  • Support internal teams in resolving issues relating to Deputy and supporting infrastructure
  • Work with stakeholders to identify concerns and relay them effectively
About You

You’re a detail-oriented problem solver who enjoys getting to the root of issues and making systems work smarter. With a natural curiosity for how things fit together, you’re confident navigating HRIS including Time & Attendance systems (or similar platforms) and can quickly learn new platforms, tools and processes.

This role is ideal for someone who enjoys a blend of technical support, system administration, and continuous improvement.

You bring strong communication skills and can translate technical information into clear, practical guidance for end users. Whether you’re supporting stakeholders, writing user guides, or training teams on new processes, you’re approachable, patient, and solutions-focused.

You’re at your best in a fast-paced environment where priorities can shift, and you’re comfortable managing multiple tasks. You take pride in your attention to detail, ensuring system configurations, documentation, and testing are accurate and thorough.

Ideally, you’ll have:
  • Experience with HRIS and Time & Attendance systems (or similar applications), or relevant tertiary study
  • Strong troubleshooting and analytical skills
  • The ability to confidently liaise with both technical and non-technical stakeholdersli>
  • Experience with tools such as Deputy, Kronos, PayGlobal and the Microsoft Office Suite
  • A proactive mindset with a willingness to contribute to process improvements
What We Offer
  • Generous discounts on Journey Beyond travel and experiences
  • Study Assistance Policy
  • Employee Referral Policy
  • Parental Leave program
  • Purchased Leave policy
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
  • Flexible working environment

Successful candidates are required to provide a current National Police Clearance.

Hirer responsiveness Salary match Number of applicants

Operate iconic tourism brands spanning the country. Head office in Adelaide, brands include: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises & Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck & Eureka 89; historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, NZ coach tour Grand Pacific Tours & Voyages Tourism Australia.

Operate iconic tourism brands spanning the country. Head office in Adelaide, brands include: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises & Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck & Eureka 89; historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, NZ coach tour Grand Pacific Tours & Voyages Tourism Australia.

Software and Hardware IT Customer Support Position

GAP SOLUTIONS

Edwardstown, Adelaide SA

1d ago

Cumberland Park, Adelaide SA

10d ago

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