SysDev Engineer II, Leo Networking Software

Amazon Inc.; Redmond; On-site; AUD 184,000 - 249,000; Full time

Job summary

Amazon Leo, the Low Earth Orbit satellite network, is seeking a Network Operations Center engineer to support software-defined network services. You will respond to incidents, assist in deploying network capabilities, monitor performance, and collaborate with engineers across networking, software, and security domains.

The role emphasizes operational excellence, scale, and on-call rotations, with a focus on supporting customers globally in a fast-paced satellite environment.

Qualifications

• Experience automating, deploying, and supporting large-scale infrastructure.
• Programming in Python, Ruby, Golang, Java, C++, C#, or Rust.
• Experience with Linux/Unix systems.
• Experience with CI/CD pipelines build processes.
• Experience with network monitoring and automation scripting using SQL, Python, or Bash.
• In-depth understanding of cloud networking concepts.

Responsibilities

• Respond to and expedite network-related incidents in a timely manner, diagnosing and troubleshooting network issues.
• Support deployment and onboarding of network capabilities across geographic regions.
• Monitor and investigate network performance to ensure uptime.
• Build and enhance tools, develop best practices, and refine procedures.
• Manage severity 2 and 3 tickets and participate in on-call rotations.
• Collaborate with cross-functional teams including network, software, and security engineers.

Skills

Python

Go

C++

Java

Linux

CI/CD

Networking

SQL

Bash

Cloud networking

Education

Bachelor's degree

Job description

Description

Amazon Leo is Amazon’s Low Earth Orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

The Network Operations Center (NOC) team within Leo Networking Software is responsible for tier 1 support for software defined network services at Amazon Leo. You'll join a growing team of network operations engineers supporting Amazon Leo's global satellite network. Our services operate at scale and support workloads critical to customer network performance and availability, so a passion and discipline around operational excellence is key.

Key job responsibilities

• Respond to and expedite network-related incidents in a timely manner, diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns

• Support deployment and onboarding of network capabilities across geographic regions, assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence

• Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers

• Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations

• Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends

• Collaborate with cross-functional teams including network, software, and security engineers

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• Experience in automating, deploying, and supporting large-scale infrastructure

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

• Experience with Linux/Unix

• Experience with CI/CD pipelines build processes

• Experience with network monitoring and automation scripting using SQL, Python, or Bash

• In-depth understanding of cloud networking concepts

Preferred Qualifications

• Experience with distributed systems at scale

• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level

• 4+ years of solving problems with technology in the Telecommunications industry experience

• 3+ years of satellite communications ground systems and operations experience

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Redmond - 129,200.00 - 174,800.00 USD annually