Surveillance Program Manager | Banking and financial Services

Macquarie Group; Sydney; Hybrid; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave

Volunteer leave

Gender affirmation leave

Employee assistance program

Salary packaging options

Learning and development

Hybrid working

WFH equipment reimbursement

Job summary

Macquarie Group seeks a Surveillance Program Manager to oversee the data-loss, privacy and risk-focused surveillance across Banking and Financial Services. You will triage alerts, investigate breaches and work with Risk Management to improve controls and policies.

You will partner with teams across personal banking, business banking and wealth management to ensure risk is managed effectively in a fast-paced environment.

Qualifications

• Relevant tertiary qualifications in Law, Finance, Commerce or similar.
• 3+ years of Risk, Compliance or Surveillance roles with data loss prevention knowledge.
• Strong analytical skills to identify trends and uplift internal controls.
• Proven communication with a wide range of stakeholders.
• Curious, independent thinker capable of handling complex tasks.
• Ability to deliver in a fast-paced, output-focused environment.

Responsibilities

• Oversee the communications surveillance monitoring program for Banking and Financial Services.
• Triage and investigate alerts relating to potential data loss events, compliance breaches, and security concerns.
• Evaluate cases across privacy, conduct and operational risk.
• Govern the surveillance program and deliver efficiency improvements; implement new policies with Risk Management.
• Collaborate with stakeholders across personal banking, business banking and wealth management.

Skills

Data loss prevention

Risk frameworks

Analytical thinking

Communication skills

Problem solving

Independent thinker

Fast-paced environment

Education

Relevant tertiary qualifications in Law, Finance, Commerce

Job description

Surveillance Program Manager | Banking and financial Services

We have an exciting opportunity to join our Banking and Financial Services Privacy and Risk Culture Governance team as a Surveillance Program Manager.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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In this role, you will be responsible for overseeing the communications surveillance monitoring program for Banking and Financial Services. You will be responsible for the triage and investigation of alerts relating to potential data loss events, compliance breaches, and security concerns by evaluating cases across multiple risk domains including privacy, conduct and operational risk.

You will be responsible for the ongoing governance of the surveillance program and delivering operational efficiency enhancements and implementing new policies and systems in collaboration with colleagues from our Risk Management Group. You will work with a wide range of stakeholders across our portfolio of personal banking, business banking and wealth management products to ensure risks are managed effectively.

What you offer

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• Relevant tertiary qualifications in Law, Finance, Commerce or a similar discipline
• 3+ years of experience in Risk, Compliance or Surveillance-focused roles, with a strong understanding of data loss prevention and the risk frameworks applicable to retail financial services
• Strong analytical skills with the ability to assess information, identify trends, manage and uplift internal controls and recommend practical solutions.
• Proven communication skills, with the ability to engage effectively with a wide range of stakeholders.
• Great problem-solving skills with an ability to understand a given problem and identify the key drivers and potential solutions
• A curious, critical and independent thinker who enjoys taking responsibility for complex and challenging tasks
• Possess the ability to deliver in a fast-paced, output focused environment.

What we offer

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What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.