Support Worker - Supported Living

Nexus Global; City of Devonport; On-site; AUD 50,000 - 70,000; Full time

Job summary

A community support organization in Tasmania is seeking dedicated support staff to assist clients with disabilities. The role involves providing encouragement for personal care, managing emergency situations, and ensuring effective communication. Ideal candidates will possess insight into disabilities, have strong collaboration skills, and be willing to learn. A valid National Police Check and First Aid certificate are required. Applications are open until September 21, 2025.

Qualifications

• Understanding of the NDIA and its impacts on clients and families.
• Ability to manage emergency situations in line with organisational policies.
• Willingness to learn and an open mindset.

Responsibilities

• Provide encouragement and support for personal care and domestic duties.
• Administer prescribed medication according to guidelines.
• Complete client case notes and incident reporting.

Skills

Insight into disabilities

Effective communication skills

Understanding of self-care strategies

Experience with Microsoft suite

Job description

Overview

Nexus Inc is a NDIS registered, not-for-profit organisation. We employ over 650 staff who provide support and development opportunities for people who require physical, social, and psychological supports. Nexus supports clients throughout the south, north and north-west of Tasmania.

About Nexus Supported Living

Our Supported Independent Living (SIL) team provides support in a variety of accommodation types, including shared living and independent living options. They also provide support in clients' own homes where required.

Responsibilities

• Provide encouragement, assistance and support to clients for their personal care such as bathing, toileting, dressing, eating.
• Provide encouragement, assistance and support to allow clients to complete domestic duties such as housekeeping, cooking, cleaning, laundry and gardening and day to day decision making.
• Provide encouragement, assistance and support to clients in their recreation and leisure activities.
• Provide social interaction and emotional support to clients.
• Accompany clients, when required, in a range of activities to promote maximum physical and social participation into community life.
• Administer prescribed medication in accordance with established policies and guidelines.
• Provide transport for clients as required.
• Complete general domestic and maintenance duties.
• Complete client case notes, incident reporting and uploading of documents into Nexus Inc’s client management system.
• Other duties may be allocated from time to time.

Our Ideal Candidate

• Insight into disabilities and willingness to support clients to live the life they choose.
• Understanding of active support model of support.
• Experience with mental health, trauma, psychosocial and intellectual or physical disabilities (professionally or personally).
• Ability to manage emergency situations in line with organisational policies and procedures.
• Willingness to learn and a positive, open mindset.
• Strong ability to collaborate effectively within a team or work autonomously across diverse environments, including client’s home.
• Understanding of self-care strategies to support positive professional and personal outcomes.
• Ability to use specialised knowledge and personal strengths to support the skill development and independence of clients.
• Understanding of the NDIA and its impacts on clients and families.
• Effective communication skills, including written, verbal and non-verbal.
• Ability to build rapport with clients from a variety of backgrounds and treat them as participating members of society whilst respecting their level of knowledge and skill.
• Experience with the Microsoft suite of software (including Outlook, Teams and Word) and other information systems used for reporting and rostering.

Working in the disability sector means you will also need the following

• Current National Police Check (no more than 6 months old)
• Current Working with Vulnerable People Card (with NDIS endorsement / employment type)
• Current First Aid certificate (HLTAID011) and medication training (HLTHPS006)
• Note: A pre-employment physical will be required for this role (including drug and alcohol testing).

How to apply

To apply for this role: Please apply via the submission form on the 'Working for Nexus' page on the Nexus website.

Application details

Applications close 11.55 pm Sunday 21 September 2025. To be considered for this role you must provide a copy of your current resume and a one-page cover letter outlining why you want to work for Nexus and what you will bring to the position. Regretfully, applications without a cover letter will not be progressed.

Please note: The recruitment process for this position will start prior to the closure date.

For any queries regarding this role, or for the full position description, please contact the recruitment team via email: [e-mail]