Support Worker - Adelaide Hills

Incluso Services; Adelaide Hills; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee Assistance Program

Flexible work arrangements

Training & development opportunities

Job summary

Incluso Services is seeking experienced Community Support Workers to join our team in the Eastern Suburbs of Adelaide. You will support participants to live independently, access community activities, and develop everyday living skills.

Casual and part-time shifts are available, including morning, afternoon, evening, and sleepover slots. We value compassion, reliability, and teamwork, and provide training and flexible work arrangements.

Qualifications

• Experience in disability support services.
• Ability to assist with personal care and daily living tasks.
• Commitment to inclusion, independence and empowerment.

Responsibilities

• Provide day-to-day community support to help participants live safely and with dignity.
• Assist with personal care routines (hygiene, dressing, mobility).
• Support with meal prep and domestic tasks to promote daily living skills.
• Offer transport and social support to access activities and appointments.
• Foster personal development and goal achievement for participants.

Skills

Interpersonal skills

Communication

Empathy

Adaptability

Decision making

Mobility support

Teamwork

Inclusion & empowerment

Education

Certificate III in Individual Support/Disability

Job description

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for Community Support Workers, Casual positions and Part-Time positions are available in the Eastern Suburbs of Adelaide.

The Role

We’re on the lookout for experienced, reliable, dedicated, compassionate and empathetic Community Support Workers who want to make a difference by supporting our participants in reaching their aspirations and leading fulfilling lives.

Shifts can very between Morning, Afternoon, Evening, Sleepover shift and Active Nights.

Requirements

What you’ll do:

• Provide day-to-day support within the community, helping participants live safely, independently, and with dignity.
• Assist with personal care routines, including hygiene, dressing, and mobility support.
• Support with meal preparation and domestic tasks to promote health and daily living skills.
• Offer transport and social support, helping participants access community activities, appointments, and social connections.
• Encourage personal development and goal achievement, tailoring support to individual preferences and aspirations.
• Build strong, trusting relationships with participants to better understand their needs and deliver people-centered care.
• Empower individuals to make choices, develop skills, and pursue what matters most to them.

What You’ll Bring

• A genuine passion for supporting people with disabilities.
• Strong interpersonal and communication skills, both verbal and written, to effectively engage with individuals, families, and interdisciplinary teams.
• Empathy, compassion, and emotional resilience, with the ability to build trusting relationships.
• Adaptability and patience, especially when responding to complex needs, behavioral challenges, or evolving care requirements.
• Strong ability to decision make and take initiative in challenging environments.
• Ideal experience in mobility assistance, and promoting daily living skills, always delivered with respect and professionalism.
• An understanding of the importance of inclusion, independence, and empowerment for people with disabilities, and a commitment to supporting their goals.
• Physical aptitude and reliability, enabling you to assist with manual handling, transportation, and active engagement in recreational or community activities.
• A proactive and collaborative approach, working as part of a team to deliver high-quality support and continuously improve outcomes.

What We Would Like You To Have

• Authorised to work in Adelaide.
• Valid Adelaide Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

Benefits

What we offer:

• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We offer flexible work arrangements, with both casual and part-time options to support your work-life balance.

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.