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Frontline Support Services in Cairns, Queensland, is seeking dedicated youth workers to support children and families within NDIS and Child Safety contexts. This role focuses on delivering compassionate, person-centered care, transport support, and in-home assistance to vulnerable clients.
Applicants should be enrolled in a Certificate 4 in Youth Work or higher, hold a current Blue/Yellow Card, a valid driver’s license, and be prepared to obtain a Police Check and First Aid/CPR certification.
At Frontline Support Services, we take pride in delivering high-quality youth and support workers to Child Safety and NDIS service providers. Our team is committed to a consistent, child- and family-focused approach that prioritizes the best interests of every client we serve.
We are respectful, professional, and culturally aware—striving to deliver age- and gender-appropriate services that reflect the diverse needs of our community. Through strong relationships with service providers, young people, and families, we aim to achieve positive outcomes and make a lasting impact.
Our Vision
Our vision is to ensure that all service providers—across government and non-government sectors—have access to skilled, compassionate, and dedicated youth and support workers. We believe in creating inclusive opportunities for all, regardless of age, ability, or background.
Diversity, cultural respect, dignity, and discretion are at the core of everything we do. At Frontline Support Services, we are not just filling roles—we are building stronger, more supportive communities.
Qualifications & experience
Must be willing to enroll in a certificate 4 in youth work or higher and provide evidence of enrolment.
Hold a certificate 4 or higher in youth work/relevant line of work.
Experience in youth work/NDIS or community sector would be beneficial but not essential.
Paid blue card/Yellow card
Open Driver's license or Green Provisional 2 license
Current Police Check Clearance or willing to obtain.
First aid and CPR certificate
Tasks & responsibilities
Supporting vulnerable families and children on supports such as:
NDIS Support - community access, personal care
Manage own time and schedule.
Must be willing to support sleepover/awake shifts if required.