Support Worker

Your Choice Matters; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Family culture

NDIS training

Mentoring

Consistent shifts

Work-life balance

Meaningful impact

Job summary

Your Choice Matters is seeking a Mentor Support Worker in Brisbane to provide consistent, person-centered support for a client transitioning to the area.

Join a family-owned, NDIS registered service that values staff development, reliable rostering, and a supportive team culture. The role requires early morning and afternoon shifts with a total of 29 hours per week, starting 16th November 2026.

Qualifications

• Current NDIS Worker Screening Clearance and Blue Card where required.
• Current National Police Check.
• Current Australian Driver's Licence and reliable vehicle.
• Ability to work Monday to Friday across early mornings and afternoons.
• Experience supporting clients with disabilities preferred.

Responsibilities

• Provide consistent, ongoing support to a client transitioning to Brisbane.
• Build trusted relationships and communicate with clients, families and networks.
• Maintain boundaries, reliability and a friendly, patient approach.
• Follow rostering and scheduling to ensure consistent shifts.

Skills

Compassion

Patience

Reliability

Communication

Teamwork

Flexibility

Professionalism

Job description

Start Date: Monday 16th November 2026

PLEASE READ: This position is specifically for a client requiring support Monday to Friday, with early morning and afternoon shifts. Please only apply if you are available for the days and times outlined below.

At Your Choice Matters, we believe that great support starts with a great team. We’re a family-owned, NDIS registered disability service that not only empowers our participants to achieve their goals, but also values and invests in the people who make that possible, our staff.

We pride ourselves on creating a team culture where you’ll feel supported, trained, and appreciated. Our staff enjoy regular catch-ups, ongoing development opportunities, an educational paid induction and a workplace that feels more like family than just a job.

We also put great effort into rostering with balance in mind, making sure our staff have consistency, clear communication and the support they need to do their jobs well.

Support Worker | Brisbane | Immediate Start

Location: Annerley QLD

Start Date: Monday 16th November 2026

PLEASE READ: This position is specifically for a client requiring support Monday to Friday, with early morning and afternoon shifts. Please only apply if you are available for the days and times outlined below.

At Your Choice Matters, we believe that great support starts with a great team. We’re a family-owned, NDIS registered disability service that not only empowers our participants to achieve their goals, but also values and invests in the people who make that possible, our staff.

We pride ourselves on creating a team culture where you’ll feel supported, trained, and appreciated. Our staff enjoy regular catch-ups, ongoing development opportunities, an educational paid induction and a workplace that feels more like family than just a job.

We also put great effort into rostering with balance in mind, making sure our staff have consistency, clear communication and the support they need to do their jobs well.

The Role

We are currently recruiting a Mentor Support Worker in Brisbane to provide consistent, ongoing support to a client we have supported for a significant period of time who is transitioning to Brisbane.

This is a great opportunity for someone looking for regular, ongoing shifts with an established client and the support of an experienced team.

For us, the person doing the job matters just as much as their experience.

We like people who are easy to be around, can have a normal conversation, read the room and understand that everyone is different. You need to be patient, flexible and comfortable with the fact that some days won’t go exactly to plan.

We’re not looking for someone to come in and take over. We want someone who can build a good relationship, bring some personality to the role and know when to encourage, when to help and when to give someone space.

More than anything, we want good people who genuinely care about doing the job well. A strong understanding of client boundaries is essential. This role also requires a sociable and friendly nature, exceptional communication skills, reliability and resilience.

Required Availability – Please Read Carefully

We are specifically recruiting for the following support hours, commencing Monday 16th November 2026.

Monday to Thursday

Morning Shift: 5am - 7am

Afternoon Shift: 1pm - 5pm

Friday

Morning Shift: 4:30am - 6:30am

Afternoon Shift: 11am - 2pm

Total available support hours: 29 hours per week.

These are ongoing, regular support hours, and we are looking for reliable staff who can commit to consistent shifts.

Please only apply if you are available for these specific days and time frames. We are open to applicants who can cover all shifts or a consistent combination of the advertised shifts, provided they can commit to the same days and times each week.

We strongly encourage applicants with suitable availability to apply, particularly those looking for consistent, ongoing work.

What We're Looking For

We want people who:

• Have the ability to support clients with various disabilities.
• Bring compassion, patience and respect to every interaction.
• Value teamwork and enjoy being part of a family-like culture.
• Can communicate confidently with clients, families and support networks.
• Are reliable, professional and genuinely passionate about making a difference.
• Understand the importance of consistency, boundaries and building positive working relationships.
• Can commit to the advertised early morning and afternoon shifts.

You'll also need:

• Current NDIS Worker Screening Clearance (Yellow Card) and Blue Card (Working with Children Check), where required.
• Current National Police Check.
• Current Australian Driver's Licence and reliable vehicle.

The Perks of Joining YCM

• A culture that feels like family – regular team catch-ups, open communication and genuine care for each other.
• Ongoing training & support – including free access to a paid training platform with up to 100 NDIS-related modules, so you can upskill and feel confident in what you do.
• Consistent supervision & mentoring – your voice will always be heard, and you'll be supported in your professional growth and development.
• Regular, ongoing shifts – the opportunity to work consistent days and hours with an established client.
• Work-life balance – clear and predictable rostering to help you plan around family, study and personal commitments.
• Real impact – the chance to support participants in meaningful ways and celebrate their wins.