Support Worker

Kanda; Bringelly; On-site; AUD 39,000 - 52,000; Full time

Job summary

Kanda is seeking a dedicated Support Worker to provide 2:1 support for a participant with highly complex needs in Bringelly, NSW. The role focuses on personal care, medication management, and safety in the community, with a strong emphasis on teamwork and precise documentation.

You will work within a compassionate team to implement BSP strategies and de-escalation techniques, ensuring consistent support and risk management for the participant and their daily routines.

Qualifications

• Experience supporting participants with complex behaviours of concern.
• Experience with medication management and daily living support.
• Knowledge of Behaviour Support Plans and positive behaviour support practices.

Responsibilities

• Provide personal care and daily living support.
• Administer and monitor medication.
• Implement Behaviour Support Plan (BSP) strategies.
• Use de-escalation and redirection techniques during distress.
• Support safe community access and transport using a house vehicle.
• Maintain clear, accurate progress notes and incident reports.
• Work closely with colleagues to ensure 2:1 support and risk management.

Skills

2:1 support

Personal care

Medication administration

Behaviour support

De-escalation techniques

Documentation

Teamwork

Job description

What if your work meant helping a young person navigate complex challenges while creating a safe, structured and supportive environment?

As a Support Worker with Kanda, you'll play a key role in supporting participants with complex needs to live as safely and independently as possible. Every day is different and requires strong communication, teamwork, resilience and a person-centred approach.

About Kanda

At Kanda, we're more than a care provider, we're a community. With decades of experience, we deliver personalised disability, aged care, veterans' and community nursing support that empowers people to live better, more independent lives. Join a team where your work makes a real difference.

About the Role

We are seeking Support Workers to provide 2:1 support for a participant with highly complex support needs in Bringelly.

Your day-to-day responsibilities will include:

• Providing personal care and daily living support
• Administering and monitoring medication
• Using de-escalation and redirection techniques during periods of distress
• Supporting safe community access and transport using a house vehicle
• Maintaining clear, accurate progress notes and incident reports
• Working closely with colleagues to ensure consistent 2:1 support and risk management

What if your work meant helping a young person navigate complex challenges while creating a safe, structured and supportive environment?

As a Support Worker with Kanda, you'll play a key role in supporting participants with complex needs to live as safely and independently as possible. Every day is different and requires strong communication, teamwork, resilience and a person-centred approach.

About Kanda

At Kanda, we're more than a care provider, we're a community. With decades of experience, we deliver personalised disability, aged care, veterans' and community nursing support that empowers people to live better, more independent lives. Join a team where your work makes a real difference.

About the Role

We are seeking Support Workers to provide 2:1 support for a participant with highly complex support needs in Bringelly.

Your day-to-day responsibilities will include:

• Providing personal care and daily living support
• Administering and monitoring medication
• Implementing Behaviour Support Plan (BSP) strategies
• Using de-escalation and redirection techniques during periods of distress
• Supporting safe community access and transport using a house vehicle
• Maintaining clear, accurate progress notes and incident reports
• Working closely with colleagues to ensure consistent 2:1 support and risk management

You Will Ideally Have

• Experience supporting participants with complex behaviours of concern
• Experience responding to self-injurious behaviours, verbal aggression, physical aggression, suicidal ideation, and property damage
• Strong understanding of Behaviour Support Plans and positive behaviour support practices
• Experience completing incident reports and documenting complex incidents
• Experience with medication management and personal care
• Previous experience working within a 2:1 support model
• Experience transporting complex participants in a house vehicle
• Experience supporting Child and Youth participants as well as NDIS participants
• Strong boundary-setting skills, particularly around transport, routines, and participant expectations
• The ability to remain calm, professional, and consistent in high-pressure situations
• Excellent communication and teamwork skills

Essential Requirements

• Current Australian Driver's Licence
• Current NDIS Worker Screening Check
• Current Working with Children Check (or willingness to obtain)
• Current First Aid and CPR certification
• Australian working rights

Ready to Make a Difference?

If you're an experienced Support Worker who thrives in complex environments and is passionate about supporting young people with high needs, we'd love to hear from you.

Join Kanda and bring your experience to a role where the work you do truly matters.

Kanda is committed to creating and maintaining a child-safe organisation. We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome they’re essential to who we are and what we do.