Support Services Coordinator

Great Ocean Road Health; Apollo Bay; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Coastal location

Wellbeing program

Professional development

Salary packaging

Community engagement

Job summary

Great Ocean Road Health is seeking a motivated Support Services Coordinator to lead Catering, Environmental Services and Maintenance teams across Lorne and Apollo Bay campuses. You will oversee facilities, infrastructure and assets, ensuring safe, efficient operations and strong service delivery.

As a hands-on leader in healthcare, you will drive continuous improvement, maintain regulatory compliance, and foster a culture of safety, quality and customer focus across sites.

Qualifications

• Experience coordinating support services in healthcare.
• Strong leadership and people management skills.
• Ability to travel between Lorne and Apollo Bay campuses.

Responsibilities

• Coordinate day-to-day operations of Catering, Environmental Services and Maintenance teams across Great Ocean Road Health.
• Provide oversight of facilities, properties, infrastructure, equipment and assets to ensure safety and compliance.
• Ensure compliance with legislative, accreditation and organisational requirements; contribute to planning, maintenance and continuous improvement of support services.

Skills

Team leadership

Facilities management

Operations coordination

Service excellence

Job description

• Join a high-performing health service recognised with the 2024 Premier's Small Health Service of the Year Award
• Balance a rewarding career with an enviable coastal lifestyle in Lorne and Apollo Bay
• Make a meaningful impact by coordinating essential support services, leading teams, driving service excellence, and ensuring safe, efficient operations across multiple sites

About Great Ocean Road Health

Great Ocean Road Health serves the communities of Lorne, Apollo Bay, and the Surf Coast, providing high-quality, accessible healthcare close to home. Formed in 2019 through the integration of Lorne Community Hospital and Otway Health, we offer a range of services across our Lorne and Apollo Bay campuses. Our goal is to meet the growing healthcare needs of the community, ensuring sustainable, robust care for the future while maintaining local services and staff levels.

About the Role

We are seeking a motivated and experienced Support Services Coordinator to play a key role in delivering high-quality facility, infrastructure, and support services across Great Ocean Road Health.

Working closely with the Support Services Manager, you will be responsible for the day-to-day coordination and operational management of our Catering, Environmental Services, and Maintenance teams. This position ensures the delivery of safe, efficient, and customer-focused services that support excellent healthcare outcomes.

The role provides operational oversight of Great Ocean Road Health's facilities, properties, infrastructure, equipment, and assets, ensuring compliance with legislative, accreditation, and organisational requirements. You will contribute to the planning, maintenance, and continuous improvement of support services while promoting a strong culture of safety, quality, accountability, and exceptional customer service across all sites.

This is a full-time, fixed-term opportunity for approximately 12 months, commencing in December 2026 and concluding in late January 2028, covering a period of parental leave. The successful applicant will be required to work across and travel between our Lorne and Apollo Bay campuses, supporting operations across both locations.

This is an exciting opportunity for a hands-on leader who thrives in a dynamic environment and is passionate about delivering high-quality support services within a healthcare setting.

About the Culture

Working at Great Ocean Road Health gives you the opportunity to assist individuals, families and groups living, working and visiting rural communities with their health care needs, making for a rewarding and satisfying experience. Our team is strong and diverse and is supported and nurtured through continuous improvement programs and opportunities for professional development and growth.

• Work Along the Iconic Great Ocean Road Join Great Ocean Road Health and experience a rewarding career in one of Australia's most breathtaking coastal destinations, serving vibrant communities along the Surf Coast and Otways
• Excellent working conditions with a high sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Wide range of professional development opportunities to enhance your career
• Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650
• Community Engagement - our health service encourages you to be actively involved in the community health education imitative and preventative care.