Support Services Coordinator

Barwon South West; Apollo Bay; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging benefits

Staff wellbeing program

Employee Assistance Program (EAP)

Professional development opportunities

Competitive salary packaging caps

Community engagement opportunities

Job summary

Great Ocean Road Health is seeking a hands-on Facilities and Infrastructure Co-ordinator to manage day-to-day operations across Lorne and Apollo Bay campuses. You will lead catering, environmental services and maintenance teams, ensuring safe, efficient and customer-focused services that support excellent healthcare outcomes.

The role is full-time and fixed-term for approximately 12 months, commencing December 2026 and finishing late January 2028 to cover parental leave.

Responsibilities

• Coordinate facility, infrastructure and support services across Great Ocean Road Health sites.
• Oversee Catering, Environmental Services and Maintenance teams to ensure safe, efficient operations.
• Ensure compliance with legislative, accreditation and organisational requirements.
• Lead continuous improvement and promote safety, quality, accountability and customer service.

Job description

Job Category -Facilities and Infrastructure Co-ordinator

• Join a high-performing health service recognised with the 2024 Premier's Small Health Service of the Year Award
• Balance a rewarding career with an enviable coastal lifestyle in Lorne and Apollo Bay
• Make a meaningful impact by coordinating essential support services, leading teams, driving service excellence, and ensuring safe, efficient operations across multiple sites

Great Ocean Road Health serves the communities of Lorne, Apollo Bay, and the Surf Coast, providing high-quality, accessible healthcare close to home. Formed in 2019 through the integration of Lorne Community Hospital and Otway Health, we offer a range of services across our Lorne and Apollo Bay campuses. Our goal is to meet the growing healthcare needs of the community, ensuring sustainable, robust care for the future while maintaining local services and staff levels.

About the Role

We are seeking a motivated and experienced Support Services Coordinator to play a key role in delivering high-quality facility, infrastructure, and support services across Great Ocean Road Health.

Working closely with the Support Services Manager, you will be responsible for the day-to-day coordination and operational management of our Catering, Environmental Services, and Maintenance teams. This position ensures the delivery of safe, efficient, and customer-focused services that support excellent healthcare outcomes.

The role provides operational oversight of Great Ocean Road Health’s facilities, properties, infrastructure, equipment, and assets, ensuring compliance with legislative, accreditation, and organisational requirements. You will contribute to the planning, maintenance, and continuous improvement of support services while promoting a strong culture of safety, quality, accountability, and exceptional customer service across all sites.

This is a full-time, fixed-term opportunity for approximately 12 months, commencing in December 2026 and concluding in late January 2028, covering a period of parental leave. The successful applicant will be required to work across and travel between our Lorne and Apollo Bay campuses, supporting operations across both locations.

This is an exciting opportunity for a hands-on leader who thrives in a dynamic environment and is passionate about delivering high-quality support services within a healthcare setting.

Working at Great Ocean Road Health gives you the opportunity to assist individuals, families and groups living, working and visiting rural communities with their health care needs, making for a rewarding and satisfying experience. Our team is strong and diverse and is supported and nurtured through continuous improvement programs and opportunities for professional development and growth.

• Work Along the Iconic Great Ocean Road Join Great Ocean Road Health and experience a rewarding career in one of Australia’s most breathtaking coastal destinations, serving vibrant communities along the Surf Coast and Otways
• Excellent working conditions with a high sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Wide range of professional development opportunities to enhance your career
• Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650
• Community Engagement - our health service encourages you to be actively involved in the community health education imitative and preventative care.

Contact person: Orlaigh O'Donnell and People and Culture

Phone: [phone]***