Support Partner - SEQ North

Goodstart Early Learning; City of Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Company car or car allowance

Flexible work arrangements

Discounted childcare (up to 15%)

Fitness Passport

Job summary

Goodstart Early Learning is seeking a Support Partner to lead centre performance across South East Queensland North, based out of Murarrie, Brisbane. You will partner with State and Centre Leadership Teams to uplift performance, strengthen leadership capability and deliver strategic priorities across centres.

The role emphasizes coaching, safety, compliance and building capability to improve outcomes for children and families, with an emphasis on working in ratio where required and applying

Qualifications

• ECEC qualification required to enable working in ratio.
• Minimum 3 years operational ECEC experience.
• Proven experience as a Centre Director with strong performance turnaround capability.
• Experience leading teams through operational, pedagogical and business improvement.
• Strong business acumen across all centre performance domains.
• Proven experience developing and executing strategic plans to improve performance.
• Skilled in building capability, coaching diverse teams and supporting multi-site environments.
• Strong knowledge of EYLF, NQF and regulatory compliance requirements.
• Ability to build trust, influence and collaborate at all levels.
• Demonstrated experience coaching and leading teams to achieve strong outcomes.

Responsibilities

• Collaborate with State team to identify priority challenges and focus areas.
• Conduct regular check-ins with State teams to monitor progress and plan next steps for centres or projects.
• Coach Centre Leadership Teams to develop and implement action plans that improve performance.
• Ensure Centre Teams are involved in decision-making and accountable for actions.
• Complete required documentation with State teams (goals, action plans, commitments).
• Provide observational insights and data to State Manager and State Performance Leads.
• Address safety, risk and compliance issues and embed a proactive safety culture.
• Support adherence to policies, procedures and regulatory requirements for high-quality environments.

Skills

People leadership

Coaching teams

Strategic planning

Regulatory compliance

Collaborative influence

Education

ECEC qualification

Job description

Goodstart is Australia's largest early learning provider. As a not‑for‑profit social enterprise, we exist purely to improve the lives of Australia's children and their families. Our people are our foundation, together we are working to ensure children have the learning, development and wellbeing outcomes they need for school and life.

Role: Support Partner Location: Supporting services across South East Queensland North - Role based out of Murarrie, Brisbane Employment Type: Permanent Full-time Step into a high-impact role where your leadership transforms centre performance during critical moments. As a Support Partner, in partnering with State and Centre Leadership Teams you'll drive performance uplift, strengthen leadership capability, and support the successful delivery of strategic priorities across centres. A core component of the role is coaching and supporting Centre Leadership Teams to build capability, enhance operational effectiveness, and deliver improved outcomes across all areas of centre performance. The Support Partner plays a vital part in maintaining strong health, safety, and compliance standards by guiding teams to meet regulatory requirements, address risks, and embed a proactive safety culture aligned with organisational expectations. This role requires an Early Childhood Education and Care (ECEC) qualification to enable working in ratio if required, along with sound knowledge of the Early Years Learning Framework (EYLF) and National Quality Framework (NQF).

Your Impact:

• Collaborate with the State team to identify priority challenges and focus areas for the State
• Conduct regular check‑ins with State teams to monitor progress against plans and agree on next steps for centres or projects.
• Support and coach Centre Leadership Teams to develop and implement action plans that improve performance in key focus areas.
• Ensure Centre Teams are actively involved in decision‑making and are accountable for delivering agreed actions within set timeframes.
• Complete required documentation, including goals, action plans, and organisational commitments, in collaboration with State teams.
• Provide observational insights and data to the State Manager and State Performance Leads on centre team capability and performance to inform ongoing development.
• Address safety, risk and compliance issues and embed a strong safety culture across the centre
• Support adherence to policies, procedures and regulatory requirements, ensuring high‑quality and safe environments for children
• Actively contribute to the ongoing focus on health, safety, and compliance across the Goodstart network

Goodstart is Australia's largest early learning provider. As a not‑for‑profit social enterprise, we exist purely to improve the lives of Australia's children and their families. Our people are our foundation, together we are working to ensure children have the learning, development and wellbeing outcomes they need for school and life.

What Goodstart can offer you:

• Fully Maintained Company Car or Car Allowance, Laptop and Phone
• Join a high performing supportive team
• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non‑work needs (as approved by management)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You'll bring to the table:

• Early Childhood Education and Care (ECEC) qualification, with ability to work in ratio
• Minimum 3 years operational ECEC experience
• Proven experience as a Centre Director with strong performance turnaround capability
• Demonstrated success leading teams through operational, pedagogical and business improvement
• Strong business acumen across all domains of centre performance
• Proven experience developing and executing strategic plans to improve performance.
• Skilled in building capability, coaching diverse teams and supporting multi‑site environments
• Strong knowledge of the EYLF, NQF and regulatory compliance requirements
• Ability to build trust, influence and collaborate at all levels
• Ability to identify, analyse, and address centre performance challenges.
• Demonstrated experience coaching and leading teams to achieve strong performance outcomes.
• Current Working with Children Check, Police Check, and Open Driver's Licence
• Completed National Child Safety Training.

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply.

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection. Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.