Support Coordinator | Port Lincoln or Whyalla

Cobh; Whyalla, Port Lincoln; On-site; AUD 78,000 - 84,000; Full time

Job summary

Join a leading organization focused on mental health support in regional areas. This role involves delivering personalized community-based services, helping clients achieve their goals while ensuring a supportive environment. Enjoy a flexible work arrangement, competitive salary, and generous leave benefits.

Benefits

5 weeks annual leave (+17.5% loading)

Paid cultural leave

NFP salary packing benefits

RDWA relocation support grant

Supportive working environment

Qualifications

• Proven ability to multitask and meet deadlines.
• Strong written and verbal communication skills.
• Experience in healthcare or community services preferred.

Responsibilities

• Deliver one-on-one appointments with clients to support their goals.
• Document client journeys via a CRM and database.
• Maintain ongoing communication throughout the 12-week program.

Skills

Organizational Skills

Communication Skills

Report Writing

IT Capabilities

Tools

MS Office

Excel

Outlook

CRM Software

Job description

Join Us in Bringing Hope and Help to Healthier and Happier Communities!

· Choice of Location - Port Lincoln or Whyalla

· Flexible working arrangement (Full-time or Part-time)

Country & Outback Health is a not-for-profit organisation focused on building healthier and happier communities. Delivering a diverse range of mental health, allied health, addiction support, Aboriginal and Torres Strait Islander health, NDIS services as well as support services for Young People within our headspace centres.

The Program

Country Wellness Connections program offers free, non-clinical, community-based mental health support to people living with a severe mental illness in regional areas. We support recovery for people whose mental health is impacting their daily life. The program is voluntary and can be accessed via a self, or a third party referral.

The Role

Services are delivered through one-on-one appointments with clients, either face to face or over the phone. It begins by supporting clients to identify their key personal goals, followed by sourcing external supports to help achieve them.

Clients are also supported to develop strategies and skills tailored to their individual goals. These may include:

· accessing education and vocational training
· money and budgeting support including connecting to financial services
· increasing connections and belonging within the local community
· linking with other support services for housing and employment
· looking after both mental and physical health including completing beneficial referrals

Ongoing communication is maintained throughout the 12-week program to ensure goals set are regularly reviewed, updated and achieved.

Each client journey is documented via a CRM and database.

About You

We’re looking for someone who is highly organised, flexible, and solutions-focused, with a proven ability to multitask and meet deadlines. You’ll have strong written and verbal communication skills, demonstrated report writing experience, and solid IT capabilities, including proficiency in MS Office, Excel, Outlook and familiarity with CRMs and databases.

You bring a commitment to confidentiality and compliance, an understanding of working with diverse populations, and alignment with CObH’s mission and values. Prior experience in healthcare or community services is highly regarded.

What’s on offer?

· A supportive working environment with a great work life balance

· Competitive salary package in recognition of your qualifications and experience $78,228 – $83,824 per year pro-rata

· 5 weeks annual leave (+17.5% loading) plus paid cultural leave

· Access to full NFP salary packing benefits so you can reduce your taxable income and increase your take home pay

· Access to RDWA relocation support grant based on individual circumstances and eligibility

Application form and job description available HERE

Closing Date: Applications are shortlisted as they come in, so apply today!

For a confidential discussion, please contact: Joy Millard, Team Leader – CWC/NDIS on 0432 033 406

*** Employment with CObH is subject to a National Police Check (NPC), DHS Working with Children Check and NDIS Worker Check. All applicants must have current working rights in Australia and a valid driving licence. ***

To learn more about Country & Outback Health and our team please visit: cobh.com.au

We are an equal opportunity employer and value each person’s uniqueness. We embrace diversity and welcome applications from people of all backgrounds and communities including Aboriginal and Torres Strait Islander people, people of all ages, genders, ethnicities, religions, cultures, sexual orientations, people with lived experience and people with disabilities.