Support Assessor

Randstad; Wollongong City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Assistance animals allowed

Reasonable workplace adjustments

Job summary

Randstad in Wollongong is seeking compassionate health professionals for the role of Support Needs Assessor. Join a premier federal agency and guide participants through assessment journeys with empathy, clarity, and respect.

You will leverage your clinical background in an inclusive, person-centred setting, collaborating with a geographically dispersed team to enhance service delivery and outcomes.

Qualifications

• Recognised tertiary qualification in a relevant discipline such as Allied Health, Nursing, Education, or related field.
• Experience in administering person-centred, strengths-based assessments is highly regarded.

Responsibilities

• Engage in warm, guided conversations with participants and families in person or virtually.
• Gather and synthesise information to understand each participant's life circumstances and support needs.
• Translate clinical information into clear assessment reports that protect welfare and choices.
• Collaborate with a dispersed team to share insights and refine service delivery.

Skills

Communication skills

Cultural safety

Trauma-informed conversations

Adaptable teamwork

Education

Tertiary qualification in Allied Health, Nursing, Education, or related discipline

Job description

Flexibility: Hybrid options available at the discretion of the agency

Support Assessor

• Location: Wollongong Office
• Flexibility: Hybrid options available at the discretion of the agency

About the Opportunity

Are you a compassionate allied health or nursing professional looking to channel your clinical expertise into a role with profound social impact?

A premier federal government agency is seeking dedicated individuals to join their national team as Support Needs Assessors. In this fulfilling role, you will step away from traditional clinical treatment and move into a vital space of connection, advocacy, and empowerment. You will be the welcoming voice and the reassuring presence that guides individuals through their support assessment journey, ensuring they feel deeply heard, valued, and respected.

If you thrive in a collaborative, nurturing environment and want to use your clinical background to shape inclusive, person-centred outcomes, we would love to welcome your unique energy to the team.

How You Will Make a Difference

As a Support Needs Assessor, your daily work will be grounded in empathy, communication, and care. Your key responsibilities will include:

• Nurturing Connections: Engaging in warm, respectful, and guided conversations with participants and their families through both face-to-face and virtual channels.
• Holistic Evaluation: Gathering and beautifully synthesising information to understand each participant's unique life circumstances and disability support needs.
• Empathetic Writing: Translating complex clinical evidence into clear, compassionate, and robust assessment reports that protect the participant's welfare and choices.
• Collaborative Growth: Working closely with a supportive, geographically dispersed team to share insights, offer mentorship, and continuously refine service delivery.

Who You Are

This role is beautifully suited to individuals who naturally lead with the heart, balance clinical intuition with analytical fairness, and create psychologically safe spaces for others.

• A Natural Connector: You possess exceptional communication skills, easily tailoring your style to uplift diverse audiences and navigating sensitive, trauma-informed conversations with grace.
• An Inclusive Practitioner: You are passionately committed to cultural safety and actively removing barriers to ensure everyone feels embraced and supported.
• An Adaptable Teammate: You bring a calming, positive presence to evolving environments, effortlessly balancing competing priorities while supporting those around you

Qualifications & Experience

To support our community effectively, you must hold a recognised tertiary qualification in a relevant discipline, such as:

• Allied Health: Occupational Therapy, Physiotherapy, Speech Pathology, Social Work, Counselling, Psychotherapy, Dietetics, Exercise Physiology, or Rehabilitation Counselling.
• Nursing & Education: Registered Nurses (RN), Enrolled Nurses (EN), or clinicians with an Education degree.
• Specialist Practice: NDIS Behaviour Support Practitioners.

Experience in administering person-centred, strengths-based assessments is highly regarded, alongside a comprehensive understanding of the disability landscape.

What We Offer

• A deeply rewarding career path within a vital federal government agency
• A collaborative and inclusive workplace culture where flexible working arrangements are genuinely supported.
• A modern, shared office environment that warmly accommodates assistance animals and reasonable workplace adjustments.

Ready to Apply?

If you are ready to transition your clinical skills into a rewarding, heart-centred career that transforms lives, we want to hear from you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.