Supply Officer

John Fawkner Hospital; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexibility to work across sites

Discounted health insurance

Gym memberships

Job summary

John Fawkner Private Hospital is seeking a Supply Officer to ensure clinical teams have the supplies and equipment needed for patient care. You will manage stock movement, collaborate with clinical and non-clinical teams, and support efficient inventory processing in a busy hospital setting.

This role emphasizes accuracy, proactive service, safety, and teamwork, with opportunities to contribute to quality improvements and maintain high patient experiences throughout the hospital.

Qualifications

• Experience delivering high-quality customer service in warehouse/logistics environments.
• Manual handling capability and safety awareness.
• Healthcare, hospital, warehousing, logistics or inventory management experience preferred.
• Ability to follow policies, procedures and work instructions.
• Ability to work in a busy, high-volume environment.

Responsibilities

• Replenish hospital areas by scanning, picking, processing, unloading, receipting, labelling and stock reconciliation.
• Assist with stocktakes and reviews to maintain inventory accuracy.
• Maintain clean, organised and safe storage areas.
• Deliver outstanding internal customer service to staff and patients.
• Liaise effectively with staff across the hospital to ensure supply requirements are met.
• Contribute to quality improvement initiatives and identify opportunities to improve inventory and ordering processes.
• Participate in department meetings, audits and accreditation activities.
• Adhere to organisational policies, procedures, safety standards and confidentiality requirements.
• Actively support a positive, collaborative and respectful team culture.

Skills

Stock management

Warehousing

Customer service

Inventory control

Liaising across departments

Manual handling

Quality improvement

Team collaboration

Tools

Inventory management systems

Job description

At John Fawkner Private Hospital, we are seeking a customer-focused and proactive Supply Officer to join our hospital support services team. In this important role, you will help ensure our clinical teams have the supplies and equipment they need to deliver exceptional patient care.

Working within a fast-paced healthcare environment, you will be responsible for managing stock and inventory processes, maintaining hospital areas, and supporting the delivery of a safe, efficient, and positive experience for patients, visitors, and staff.

About the Role

As a Supply Officer, you will play a key role in the day-to-day management and movement of hospital stock. You will work closely with clinical and non-clinical teams to ensure inventory is available, accurate and efficiently managed.

Key Responsibilities

• Replenish hospital areas through scanning, picking, processing, unloading, receipting, labelling and reconciliation of stock.
• Assist with stocktakes and reviews to maintain inventory accuracy.
• Maintain clean, organised and safe storage areas.
• Deliver outstanding customer service to internal stakeholders and support a positive patient experience.
• Liaise effectively with staff across the hospital to ensure supply requirements are met.
• Contribute to quality improvement initiatives and identify opportunities to improve inventory and ordering processes.
• Participate in department meetings, audits and accreditation activities.
• Adhere to organisational policies, procedures, safety standards and confidentiality requirements.
• Actively support a positive, collaborative and respectful team culture.

About You

You are accountable, reliable and enjoy working in a busy team environment. You take pride in providing excellent service and can manage competing priorities while maintaining attention to detail.

To be successful in this role, you will demonstrate:

• A commitment to customer service excellence
• A proactive and positive approach to work.
• A strong focus on workplace safety and quality.
• Effective time management and organisational skills.
• The ability to build productive working relationships across multiple departments.
• Integrity, professionalism and the ability to earn the trust of colleagues and stakeholders.
• Respect for diversity and inclusion.
• Experience delivering high-quality customer service- warehouse and logistics experience highly regarded.
• Manual handling - moving boxes, equipment and resources
• Experience working in a busy, high-volume environment.
• Demonstrated ability to follow policies, procedures and work instructions.
• Experience working collaboratively within a team.
• Experience in healthcare, hospital, warehousing, logistics or inventory management environments.
• Participation in quality improvement or continuous improvement initiatives.
• Familiarity with inventory management systems.

At John Fawkner Private Hospital, we are seeking a customer-focused and proactive Supply Officer to join our hospital support services team. In this important role, you will help ensure our clinical teams have the supplies and equipment they need to deliver exceptional patient care.

Working within a fast-paced healthcare environment, you will be responsible for managing stock and inventory processes, maintaining hospital areas, and supporting the delivery of a safe, efficient, and positive experience for patients, visitors, and staff.

About the Role

As a Supply Officer, you will play a key role in the day-to-day management and movement of hospital stock. You will work closely with clinical and non-clinical teams to ensure inventory is available, accurate and efficiently managed.

Key Responsibilities

• Replenish hospital areas through scanning, picking, processing, unloading, receipting, labelling and reconciliation of stock.
• Assist with stocktakes and reviews to maintain inventory accuracy.
• Maintain clean, organised and safe storage areas.
• Deliver outstanding customer service to internal stakeholders and support a positive patient experience.
• Liaise effectively with staff across the hospital to ensure supply requirements are met.
• Contribute to quality improvement initiatives and identify opportunities to improve inventory and ordering processes.
• Participate in department meetings, audits and accreditation activities.
• Adhere to organisational policies, procedures, safety standards and confidentiality requirements.
• Actively support a positive, collaborative and respectful team culture.

About You

You are accountable, reliable and enjoy working in a busy team environment. You take pride in providing excellent service and can manage competing priorities while maintaining attention to detail.

To be successful in this role, you will demonstrate:

• A commitment to customer service excellence
• Excellent manual handling capability
• A proactive and positive approach to work.
• A strong focus on workplace safety and quality.
• Effective time management and organisational skills.
• The ability to build productive working relationships across multiple departments.
• Integrity, professionalism and the ability to earn the trust of colleagues and stakeholders.
• Respect for diversity and inclusion.

Essential Experience

• Experience delivering high-quality customer service- warehouse and logistics experience highly regarded.
• Manual handling - moving boxes, equipment and resources
• Experience working in a busy, high-volume environment.
• Demonstrated ability to follow policies, procedures and work instructions.
• Experience working collaboratively within a team.

Desirable Experience

• Experience in healthcare, hospital, warehousing, logistics or inventory management environments.
• Participation in quality improvement or continuous improvement initiatives.
• Familiarity with inventory management systems.

About us

John Fawkner Private Hospital is a fully accredited 186-bed acute care facility providing a comprehensive range of surgical, medical, oncology and critical care services. Equipped with advanced medical, surgical and diagnostic technology, the hospital is focused on meeting the healthcare needs of patients in our local community and surrounding regions.

The Hospital has an established reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years. Specialising in Cardiology, Orthopaedics, General Surgery and Oncology, the Hospital provides a comprehensive range of onsite medical and surgical services and delivering the highest standard in all areas of health care.

John Fawkner Private Hospital is the only private 24 hour Emergency Department and Critical Care unit in northwestern Melbourne and works with highly skilled visiting specialists who offer subspecialty expertise. The Hospital has a long-established tradition for providing quality healthcare to our local community, the veteran community and patients travelling from regional northwest Victoria.

Why Healthscope?

Join us at Healthscope and step into a vibrant Community of Care where your impact is felt every day! Our dedicated team members are the heartbeat of our organisation, making a real difference in the lives of patients and their families. Our sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.

Here’s what we offer

• Flexibility: Work across one or multiple hospitals in our expansive network
• Perks: Discounted health insurance, gym memberships, salary packaging & more!
• Growth: Access continuous professional development and education to fuel your career journey

At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful!

Come and be the difference in our patients' lives!

Applications close: 12/11/26

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.