Supply Chain & Service Operations Analyst

Placed Australia; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Placed.au in Alphington, Victoria, is seeking a full-time Supply Chain & Service Operations Analyst to analyse supply chain and product delivery processes, identify inefficiencies, and support inventory, warehousing, transport, and distribution operations.

The role focuses on data-driven reviews, collaboration with stakeholders, and implementing practical improvements to reduce costs and improve on-time delivery to customers.

Qualifications

• Bachelor’s degree in Business Administration or equivalent experience is required.
• At least five years of relevant work experience in supply chain analysis or logistics.
• Experience analysing supply chain operations, inventory movements, or distribution processes.
• Strong stakeholder management and communication skills.
• Ability to interpret information and provide practical business recommendations.

Responsibilities

• Analyse supply chain and operational performance data to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Monitor inventory movement, stock availability, and distribution performance across multiple store locations.
• Analyse supplier performance, purchase order fulfilment, and inbound delivery data to identify trends, risks, and opportunities for improvement.
• Monitor key performance indicators relating to supplier performance, inventory accuracy, stock turnover, freight efficiency, and on-time delivery.
• Coordinate with suppliers, freight providers, warehouses, and internal stakeholders to improve supply chain performance.

Skills

Analytical and problem-solving skills

Stakeholder management

Communication skills

Supply chain systems experience

Education

Bachelor’s degree in Business Administration

Job description

Supply Chain & Service Operations Analyst

Placed.au is looking for a full-time Supply Chain & Service Operations Analyst for our client in Alphington, Victoria. This role is responsible for analysing supply chain and product delivery processes, identifying opportunities to improve efficiency and cost control, and providing analytical support across inventory, warehousing, transport, and distribution operations.

Job Description:

Supply Chain Analysis and Performance Monitoring

• -Analyse supply chain and operational performance data to identify inefficiencies, bottlenecks, and opportunities for improvement.
• -Monitor inventory movement, stock availability, and distribution performance across multiple store locations.
• -Analyse supplier performance, purchase order fulfilment, and inbound delivery data to identify trends, risks, and opportunities for improvement.
• -Monitor key performance indicators relating to supplier performance, inventory accuracy, stock turnover, freight efficiency, and on-time delivery.
• -Conduct supply chain reviews and recommend improvements to logistics efficiency, inventory control, delivery reliability, and operating costs.

Logistics, Warehousing and Distribution

• -Review logistics, warehousing, and transport processes and recommend improvements to delivery reliability, network efficiency, and cost control.
• -Prepare reports and analyses on supplier lead times, delivery performance, freight costs, warehouse throughput, stock availability, and inventory discrepancies.
• -Coordinate with suppliers, freight providers, warehouses, and internal stakeholders to improve supply chain performance.
• -Liaise with store managers, warehouse personnel, and procurement stakeholders to evaluate inventory flows, replenishment performance, and distribution outcomes.

Problem-Solving and Risk Management

• -Investigate recurring supply disruptions, delivery exceptions, and logistics bottlenecks.
• -Identify root causes of operational issues and recommend corrective actions.
• -Assess supply chain risks and develop mitigation strategies and contingency plans to minimise delays, shortages, and operational disruptions.

Process Improvement and Reporting

• -Develop and maintain operational procedures, workflow documentation, and reporting systems.
• -Support supply chain teams in implementing approved process, system, and workflow improvements and monitor their effectiveness.
• -Prepare management reports and present findings to support strategic and operational decision-making.
• -Ensure operational processes comply with company policies, quality standards, and business objectives.

Qualifications/Attributes:

• -Must hold a Bachelor’s degree in Business Administration or an equivalent qualification, or at least five (5) years of relevant work experience may substitute for the formal qualification.
• -Must have at least five (5) years of relevant work experience in supply chain analysis, logistics, inventory management, distribution, or a related field.
• -Experience analysing supply chain operations, inventory movements, logistics activities, or distribution processes.
• -Ability to interpret operational information and provide practical business recommendations.
• -Strong stakeholder management and communication skills.
• -Experience working with inventory, procurement, logistics, warehousing, transport, or supply chain systems.
• -Strong analytical and problem-solving skills, with the ability to identify inefficiencies and recommend practical improvements.
• -Ability to monitor performance indicators, prepare reports, and communicate findings to management.
• -Understanding of supply chain risks, inventory control, delivery performance, and cost management.

Salary Range:

$70,000 – $90,000 p.a. excluding superannuation.