Supervisors Meribella

Crowne Plaza Hotels & Resorts; Central Coast Council; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Employee benefits

Discounted accommodation across IHG

Job summary

Crowne Plaza Hotels & Resorts – Terrigal NSW is recruiting a Restaurant Supervisor for Meribella, a premium dining venue. You will lead front‑of‑house service, coach wait staff and bartenders, and collaborate with the kitchen to deliver exceptional guest experiences.

You’ll build a positive, inclusive team culture, manage rostering and service standards, and contribute to ongoing training. NSW RSA is required; experience in premium hospitality is essential, and this role offers competitive

Qualifications

• Previous supervisory or senior food and beverage experience in premium restaurant, hotel or hospitality venue.
• Strong knowledge of food, beverage and service.
• Passion for wine; wine knowledge is advantageous.
• Hold NSW RSA.
• Excellent people leadership and communication skills.

Responsibilities

• Lead front-of-house service and provide hands-on support during service periods.
• Supervise, motivate and develop a team of waiters and bartenders.
• Ensure exceptional guest experiences through attentive and personalised service.
• Support daily restaurant operations, including opening and closing procedures.
• Assist with staff training, coaching and performance development.
• Maintain high standards of presentation, cleanliness and compliance.
• Handle guest feedback professionally and resolve issues effectively.
• Collaborate closely with the kitchen and management teams to ensure seamless service delivery.
• Support rostering, stock control and operational administration as required.

Skills

People leadership

Guest service

Communication

Team development

Wine knowledge

NSW RSA

Job description

Crowne Plaza Hotels & Resorts – Terrigal NSW

Join an Australian Good Food Guide Chef-Hatted Restaurant

Meribella is one of the Central Coast's leading dining destinations, proudly awarded an Australian Good Food Guide Chef Hat. Under the leadership of Culinary Director Mitchell Beswick and Head Chef Mitchell Wheeler, we're passionate about showcasing exceptional regional produce, outstanding service and unforgettable dining experiences.

Join Meribella as a Supervisor and play a key leadership role in delivering exceptional guest experiences. Working alongside our Restaurant & Bar Manager and leadership team, you will lead and support front‑of‑house operations, coach and develop team members, and ensure the highest standards of service are consistently achieved. This is an exciting opportunity for an experienced hospitality professional looking to take the next step in their career within a premium dining environment.

About You

You will:

• Be a genuine people leader who is passionate about creating exceptional guest experiences and supporting colleagues to succeed.
• Understand that our guests and colleagues are our greatest priority and consistently place people at the centre of decision‑making.
• Build strong relationships with guests, colleagues and leaders through open communication and collaboration.
• Foster a positive, inclusive and high‑performing team culture.
• Have previous supervisory or senior food and beverage experience in a premium restaurant, hotel or hospitality venue.
• Possess strong food, beverage and service knowledge.
• Have a passion for wine, with wine knowledge highly regarded. Experience with wine service and food pairing will be advantageous.
• Be confident coaching, mentoring and developing team members.
• Hold a current NSW RSA.

About the Role

As a Restaurant Supervisor, you will:

• Lead front‑of‑house service and provide hands‑on support during service periods.
• Supervise, motivate and develop a team of waiters and bartenders.
• Ensure exceptional guest experiences through attentive and personalised service.
• Support daily restaurant operations, including opening and closing procedures.
• Assist with staff training, coaching and performance development.
• Maintain high standards of presentation, cleanliness and compliance.
• Handle guest feedback professionally and resolve issues effectively.
• Collaborate closely with the kitchen and management teams to ensure seamless service delivery.
• Support rostering, stock control and operational administration as required.

Why Join Meribella?

• Work in an Australian Good Food Guide Chef-Hatted restaurant.
• Learn alongside Culinary Director Mitchell Beswick, Head Chef Mitchell Wheeler and our highly respected Restaurant & Bar Manager, Teresa Bouchet, whose passion for hospitality and commitment to developing people will support you in building a successful career.
• Gain exposure to premium à la carte dining, Afternoon Tea, wine service, cocktails and special events.
• Ongoing training, mentoring and genuine career development opportunities.
• Access fantastic employee benefits and discounted accommodation across IHG Hotels & Resorts worldwide.
• Be part of a supportive team culture that values excellence, collaboration and professional growth.
• Work in one of Australia’s most beautiful beachfront locations overlooking Terrigal Beach.
• Competitive hourly rates in line with the Hospitality Industry (General) Award

If you're passionate about hospitality and want to build your career in an inspiring environment with amazing food, exceptional wine and world‑class service,

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever‑growing global family.

Pay

Pay is in line with the Hospitality Industry (General) Award (HIGA), with all entitlements applied in accordance with Fair Work requirements. For more senior roles a salary package will be discussed.