Casual Supervisor - Petbarn Paddington

Petbarn; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts across Greencross network

Novated leasing

Workplace benefits program

Corporate health insurance

Employee Assistance Program

Wellness resources

Petbarn Foundation

Job summary

Petbarn Paddington is seeking a Casual Supervisor to lead and inspire a busy pet retailer team. You’ll provide expert advice on pet health, nutrition and wellness products, while supporting store leadership and coaching staff to deliver outstanding service.

In this role you’ll build relationships with customers, keep shelves stocked, handle sales and returns, and take responsibility for opening and closing duties with security tasks. Previous high-volume retailer experience is essential.

Qualifications

• Two years' experience in a high-volume retailer.
• Customer-focused with friendly, patient approach.
• Ability to supervise and coach a team.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Train and coach the store team to deliver service excellence.
• Keep the store organised and shelves well-stocked (heavy lifting may be required).
• Assist with sales, returns, and large purchases.
• Open and close the store with security duties.

Skills

Supervisory experience

Customer service

Training & coaching

Organised

Job description

Location:Paddington - 528
Posted on:12 October 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Causal Supervisor at Petbarn Paddington, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted