Superannuation Administrator

HUB24; Gold Coast City; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible hybrid work

Employee share scheme

Additional leave

Parental leave support

Discounts and wellbeing support

Job summary

HUB24 on the Gold Coast is seeking a Superannuation Administrator for a 12-month fixed-term contract, with a view to extending to a permanent role. You will maintain accurate member data, assist with benefit payments and payroll, respond to enquiries, and support onboarding and insurance updates.

In this fast-paced financial services environment, you’ll work with a collaborative team, learn about compliance and risk, and develop your career with clear opportunities and flexible work arrangements.

Qualifications

• A keen eye for detail and a willingness to learn.
• Strong communication and teamwork skills.
• Organised and proactive approach to tasks.
• A genuine interest in financial services and helping others.

Responsibilities

• Keeping member account information accurate and up to date.
• Helping process benefit payments and pension payroll.
• Responding to member enquiries with care and professionalism.
• Supporting daily banking and contribution allocations.
• Assisting with onboarding new members and updating insurance details.
• Learning about compliance and risk in a supportive team environment.

Skills

Detail-oriented

Communication skills

Teamwork

Organised

Interest in finance

Education

RG146 compliance

Basic superannuation knowledge

Admin experience

Job description

At HUB24, we're rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures,together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You'll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

About HUB24

At HUB24, we're rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures,together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You'll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you'll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

Are you looking to build a career in financial services and make a real difference?

We're hiring a Superannuation Administrator to join our Gold Coast team on a 12-month fixed-term contract, with the possibility of extending into a permanent role! You'll gain valuable industry experience, collaborate with a supportive team, and play an important role in delivering exceptional service to our members.

What you'll be doing

• Keeping member account information accurate and up to date
• Helping process benefit payments and pension payroll
• Responding to member enquiries with care and professionalism
• Supporting daily banking and contribution allocations
• Assisting with onboarding new members and updating insurance details
• Learning about compliance and risk in a supportive team environment

What you bring

You don't need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• A keen eye for detail and a willingness to learn
• Strong communication and teamwork skills
• Organised and proactive approach to tasks
• A genuine interest in financial services and helping others

Bonus Skills (Great if You Have Them)

• RG146 compliance
• Basic understanding of superannuation
• Previous experience in admin or customer service

Our process

We aim to keep the process simple and respectful of your time:

• You'll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we'll connect to learn more about you.
• Interviews may be virtual or in person.
• You'll receive an outcome and feedback.

If you need any adjustments, please let us know - we're here to support you.

Our commitment

We're committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.