SuncoastVet Glass House Clinic Coordinator

Caloundra Veterinary Surgery; Glass House Mountains; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

A cohesive, supportive, and positive团队

Above-award salary based on experience

Staff discounts for your pets

Employee Assistance Program

All equipment and resources you need

Awards nights recognising achievements

Shared Saturday mornings on rotation

Job summary

SuncoastVet Glass House Mountains is seeking an exceptional Veterinary Clinic Coordinator to take the reins of the Glass House clinic and lead a dedicated team on the Sunshine Coast’s gateway. You’ll oversee reception, nursing, and veterinary staff, partnering with the General Business Manager and Head Veterinarian to ensure the highest standards of care.

You’ll manage rostering, staff development, stock control, and clinic standards while inspiring your team to deliver gold-standard care with

Qualifications

• Specialised training to minimise fear, anxiety, and stress in pets during veterinary visits.
• Certificate IV in Leadership and Management (Desirable).
• Diploma of Practice Management (Desirable).
• Certificate IV in Work Health and Safety (Desirable).
• Certificate IV in Veterinary Nursing (Essential).
• Minimum five years of veterinary nursing experience with leadership exposure.
• Strong surgical theatre skills (Essential).
• Excellent communication and emotional intelligence skills both with clients and colleagues.
• A proactive, adaptable, and positive mindset.
• Ability to see the “big picture” while managing daily details.
• Familiarity with RXWorks and strong computer skills.
• Passion for stress free environment for animals and delivering gold-standard care.

Responsibilities

• As our Clinic Coordinator, you’ll be the operational heartbeat of our Glass House team.
• You’ll oversee reception, nursing, and veterinary teams, working with the General Business Manager and Head Veterinarian.
• rostering, staff development, stock management, and maintaining clinic standards.
• You’ll inspire the team to deliver outstanding results with a smile.

Skills

Leadership

Veterinary nursing

Surgical theatre

Communication

Emotional intelligence

RXWorks

Computer skills

Education

Certificate IV in Veterinary Nursing

Certificate IV in Leadership and Management

Diploma of Practice Management

Certificate IV in Work Health and Safety

Tools

RXWorks

Computer software

Job description

SuncoastVet Glass House Clinic Coordinator

SuncoastVet Glass House Mountains Clinic Coordinator

(Permanent Full-Time Position)

HELPING PETS

• SUPPORTIVE TEAM
• FAMILY-DRIVEN

Join Our Remarkable Team at SuncoastVet, Right in the Heart of Glass House Mountains!

Are you ready to lead with purpose, passion, and pride in a community where country charm meets Sunshine Coast lifestyle? SuncoastVet is on the lookout for an exceptional Veterinary Clinic Coordinator to take the reins of our thriving Glass House clinic.

Why You’ll Love Glass House

Nestled at the gateway to the breathtaking Sunshine Coast Hinterland, Glass House offers the best of both worlds: a welcoming, close-knit community and easy access to stunning beaches, mountain trails, and boutique cafes. The area is known for its friendly locals, laid-back vibe, and family-focused values, making it the perfect place to put down roots while building a rewarding career. Enjoy peaceful country living with the convenience of being just minutes from Maleny, Caloundra, and the sparkling coastline.

About the Role

As our Clinic Coordinator, you’ll be the operational heartbeat of our Glass House team. You’ll provide leadership, vision, and coordination to ensure our patients receive the highest standards of veterinary care. This role oversees our reception, nursing, and veterinary teams, working closely with our General Business Manager and Head Veterinarian.

From rostering and staff development to stock management and maintaining exceptional clinic standards, you’ll be the glue that keeps our clinic running smoothly, while inspiring your team to deliver outstanding results with a smile.

Why SuncoastVet?

At SuncoastVet, you’ll never face challenges alone. You’ll be part of a Clinic coordinator's management support network where the success of one clinic is shared by all, and the challenges of one are solved together as ONE TEAM. With nine interconnected clinics across the Sunshine Coast, you’ll have immediate access to advice, resources, and colleagues who’ve been where you are and will help you succeed. That’s why we offer:

Incredible work-life balance so you can explore the mountains, hike the Glass House peaks, or enjoy weekends at the beach.

Close collaboration with our business owner, Dr Melanie Irvine and Dr. Michael Woodcock, giving you rare access to mentorship and insight into the veterinary industry at its best.

Continuous learning opportunities, Clinic Coordinator's leadership program, conferences, in consult training program, workshops, and training to keep you at the forefront of animal care.

A rewarding and diverse caseload where no two days are the same, from heartwarming recoveries to lifesaving moments.

We Offer:

• A cohesive, supportive, and positive team environment
• Above-award salary (based on experience)
• Staff discounts for your pets
• Employee Assistance Program
• All equipment and resources you need
• Awards nights recognising your achievements
• Shared Saturday mornings on rotation (no Sundays or public holidays)

Skills & Experience You’ll Bring:

• Specialised training to minimise fear, anxiety, and stress in pets during veterinary visits.(Essential)
• Certificate IV in Leadership and Management (Desirable)
• Diploma of Practice Management (Desirable)
• Certificate IV in Work Health and Safety (Desirable)
• Certificate IV in Veterinary Nursing (Essential)
• Minimum five years’ veterinary nursing experience with leadership exposure (previous Practice management experience is a MUST) (Essential)
• Strong surgical theatre skills (Essential)
• Excellent communication and emotional intelligence skills both with clients and colleagues (Essential)
• A proactive, adaptable, and positive mindset
• Ability to see the “big picture” while managing daily details
• Familiarity with RXWorks and strong computer skills
• Passion for stress free environment for animals and delivering gold-standard care

Your Opportunity to Make an Impact

In this role, you won’t just manage, you’ll inspire. You’ll nurture your team, strengthen community connections, and play a vital role in shaping the future of our clinic.

Be part of something extraordinary, where your leadership changes lives.

Note: Only shortlisted candidates will be contacted.

We are proud to be an inclusive, equal opportunity employer, people of all backgrounds are encouraged to apply.