People & Culture Generalist

Caloundra Veterinary Surgery; Caloundra; On-site; AUD 120,000 - 160,000; Full time

Job summary

SuncoastVet on the Sunshine Coast is seeking a dynamic People & Culture Generalist to build and lead the HR function from the ground up. You will design and implement systems, support compassionate professionals, and drive growth and culture across multiple clinics.

You will shape recruitment, performance coaching, policy development, and people initiatives while partnering with clinic coordinators to foster a thriving employee experience.

Qualifications

• Degree in Human Resources (or equivalent).
• 5+ years of HR generalist or business partnering experience.
• Solid knowledge of Australian employment legislation and Modern Awards.
• Experience advising and coaching leaders on complex HR matters.
• Excellent communication, conflict resolution, and influencing skills.
• Ability to travel to our network of clinics across the Sunshine Coast.
• Proven capacity to work autonomously while building trust with geographically dispersed teams.
• Experience in healthcare, veterinary, or multi-site operations.
• Skills in developing HR systems and processes from scratch.
• Love for animals and the people who care for them.

Responsibilities

• Own end-to-end HR function for SuncoastVet across locations.
• Lead workforce planning, recruitment, and onboarding.
• Drive performance management and coaching initiatives.
• Lead organisational development and change leadership.
• Oversee employee relations, investigations, and policy creation.
• Develop and implement learning & development strategies.
• Collaborate with Payroll and WHS teams to ensure compliance.
• Deliver regular HR metrics and insights to General Manager.

Skills

HR strategy

Generalist HR

Australian employment law

HR coaching

Communication & influence

Travel to clinics

autonomous delivery

Healthcare/multi-site HR

HR systems design

passion for animals

Education

Bachelor's degree in Human Resources

Job description

Join SuncoastVet as our People & Culture Generalist – Build Something That Matters

About SuncoastVet

At SuncoastVet, we do more than care for animals — we care for the people who love and look after them. We're a values-driven veterinary group with a vision to transform the veterinary care experience across the Sunshine Coast. We believe in creating a workplace that delivers not only excellent clinical outcomes but also joy, connection, growth, and purpose.

We are seeking a dynamic, self-driven, and passionate People & Culture Generalist who wants to build something meaningful from the ground up. This is a greenfield opportunity to design, implement, and lead our People & Culture function. You will shape the very culture that supports compassionate professionals who care for pets and their families every day.

This role is ideal for someone ready to create systems, foster growth, and make a tangible difference. You'll have the rare opportunity to design a function that matches our ambitions and values. If you've ever dreamed of painting on a white canvas and leaving a lasting legacy in a purpose-driven organisation, this is it.

The Role

As the People & Culture Generalist, you will be responsible for the end-to-end HR function for SuncoastVet. Your portfolio will include:

• Workforce planning, recruitment, and onboarding
• Performance management and coaching
• Organisational development and change leadership
• Employee relations, investigations, and policy creation
• Learning & development strategy and implementation
• Partnering with Payroll and WHS teams to ensure compliance
• Delivering monthly and quarterly HR metrics and insights to the General Manager

You’ll work closely with Clinic Coordinators across our multiple locations, coaching and supporting them to grow their people and teams. You’ll be part of every major people initiative in the business — from hiring and training to transforming the employee experience.

About You

You’re not just looking for a job — you’re looking for purpose. You want to use your HR expertise to build something meaningful. You love the energy of a fast-paced, evolving environment, and you know how to balance strategic thinking with hands‑on delivery.

You bring:

• A degree in Human Resources (or equivalent)
• 5+ years of HR generalist or business partnering experience
• Solid knowledge of Australian employment legislation and Modern Awards
• Experience advising and coaching leaders on complex HR matters
• Excellent communication, conflict resolution, and influencing skills
• An ability to travel to our network of clinics across the Sunshine Coast
• Proven capacity to work autonomously while building trust with geographically dispersed teams
• Experience in healthcare, veterinary, or multi-site operations
• Skills in developing HR systems and processes from scratch
• A love for animals and the people who care for them

Why Join SuncoastVet?

• Be part of a business that cares deeply for its team and community
• Create and lead your own people strategy
• Work in a values-driven culture that celebrates innovation and empathy
• Enjoy a genuine work‑life balance in the stunning Sunshine Coast
• Play a key role in building a legacy of care, respect, and excellence

We are proud to be an inclusive, equal opportunity employer — people of all backgrounds are encouraged to apply.

SuncoastVet: We Know Animals — and We Care for the People Who Care for Them.