Student Support Officer

VenuesWest; City Of Albany; On-site; AUD 83,000 - 90,000; Full time

Job summary

An Independent Public School in Albany seeks a dedicated Student Support Officer. The role focuses on supporting students' emotional and social needs through effective case management and strong collaboration with families and agencies. Ideal for candidates with excellent communication skills and attention to detail, this permanent full-time position starts in Term 1, 2026. Become part of a nurturing environment dedicated to student success.

Qualifications

• Experience in supporting individual or small groups of students experiencing difficulties.
• Good oral, written, and interpersonal communication skills.
• Effective planning and organizational skills.

Responsibilities

• Assist in developing and implementing systems and intervention strategies.
• Provide social and emotional support to students.
• Foster supportive links between students, families, and agencies.

Skills

Interpersonal communication

Attention to detail

Ability to meet deadlines

Education

Working With Children Check

Job description

Division: Independent Public School - Southwest Education Region

Salary: Level 3, $83,114 - $89,226 per annum (pro-rata) (PSCA 2024)

This is a permanent full-time position commencing Term 1, 2026

Albany Senior High School (SHS) is seeking to appoint a dedicated and passionate Student Support Officer to join their team.

Albany SHS is a distinguished Independent Public School with a long-standing tradition of academic achievement, sporting excellence, and leadership development. As a key institution in the Albany community, we are committed to providing a nurturing and dynamic educational environment for students in Years 7 to 12. Our diverse educational offerings are tailored to support each student's unique aspirations and potential. In 2022, Albany SHS was proudly selected to join a select group of Public Schools offering a Gifted and Talented program, showcasing our dedication to fostering exceptional talent and providing enriched learning experiences.

At Albany SHS, we foster a vibrant and innovative learning environment where students and staff are encouraged to embrace opportunities, strive for excellence, and celebrate success. Our core values of respect, responsibility, and resilience guide everything we do. A fundamental priority of our school is Belonging and Connectedness. We create the conditions for learning through a collaborative culture, ensuring an inclusive, supportive environment where all members of our community feel connected. A positive learning environment is strengthened through the consistent implementation of wrap-around support and holistic learning skills, promoting student wellbeing and success. We are committed to supporting the pastoral care and wellbeing of our students, ensuring a restorative, culturally responsive, and inclusive school culture where every young person is valued, supported, and empowered to thrive.

The successful applicant will assist in developing and implementing systems and intervention strategies for effective case management to meet the individual needs of the students. They will foster supportive links between students, families, the school, and relevant agencies, establishing partnerships with both government and non-government organisations.

Supporting students and addressing diverse needs will be a key focus, along with collaborating with the Student Services team to provide social and emotional support, encouraging engagement and achievement.

The successful applicant will ideally have a positive, caring attitude, attention to detail, the ability to meet deadlines, and thrive in a team environment. Strong interpersonal and communication skills are essential for effective collaboration within the school community.

Join us at Albany SHS and be part of a team dedicated to creating a nurturing and empowering environment for our students. Apply now to make a meaningful impact on the lives of young people.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Jo Stephen, Manager Corporate Services], on [phone] or emailing [e-mail] .

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Your application should include:

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
• A four (4) page statement addressing the following selection criteria as outlined in the attached JDF
• Demonstrated good oral, written and interpersonal communication skills, with the ability to establish and maintain effective and collaborative working relationships.
• Demonstrated effective planning and organisational skills, with the ability to manage competing priorities within timelines.
• Demonstrated good research, conceptual and analytical skills, including the ability to identify problems and provide solutions.
• Demonstrated skills and experience in working with individual or small groups of students experiencing difficulties.
• Demonstrated knowledge of the youth sector, particularly local organisations and services.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on [phone] for assistance.

Advertised Vacancy Number: IPS/SS998386

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 17 October 2025

Position Title Student Support Officer

Agency Department of Education

Salary Level 3, $83,114 - $89,226 per annum (pro-rata) (PSCA 2024)

Location Albany

Unit/Division Independent Public School - Southwest Education Region

Branch Albany Senior High School

Work Type Permanent - Full Time

Position No. 00044304

Closing Date 2025-10-17 4:30 PM

Position Title Student Support Officer

Branch Albany Senior High School

Location Albany

Work Type Permanent - Full Time

Position No. 00044304

Salary Level 3, $83,114 - $89,226 per annum (pro-rata) (PSCA 2024)

Closing Date 2025-10-17 4:30 PM

Agency Department of Education

Description

This is a permanent full-time position commencing Term 1, 2026

Albany Senior High School (SHS) is seeking to appoint a dedicated and passionate Student Support Officer to join their team.

Albany SHS is a distinguished Independent Public School with a long-standing tradition of academic achievement, sporting excellence, and leadership development. As a key institution in the Albany community, we are committed to providing a nurturing and dynamic educational environment for students in Years 7 to 12. Our diverse educational offerings are tailored to support each student's unique aspirations and potential. In 2022, Albany SHS was proudly selected to join a select group of Public Schools offering a Gifted and Talented program, showcasing our dedication to fostering exceptional talent and providing enriched learning experiences.

At Albany SHS, we foster a vibrant and innovative learning environment where students and staff are encouraged to embrace opportunities, strive for excellence, and celebrate success. Our core values of respect, responsibility, and resilience guide everything we do. A fundamental priority of our school is Belonging and Connectedness. We create the conditions for learning through a collaborative culture, ensuring an inclusive, supportive environment where all members of our community feel connected. A positive learning environment is strengthened through the consistent implementation of wrap-around support and holistic learning skills, promoting student wellbeing and success. We are committed to supporting the pastoral care and wellbeing of our students, ensuring a restorative, culturally responsive, and inclusive school culture where every young person is valued, supported, and empowered to thrive.

Find out more about our school by visitingwww.albanyshs.wa.edu.au orSchools Online .

The Role

The successful applicant will assist in developing and implementing systems and intervention strategies for effective case management to meet the individual needs of the students. They will foster supportive links between students, families, the school, and relevant agencies, establishing partnerships with both government and non-government organisations.

Supporting students and addressing diverse needs will be a key focus, along with collaborating with the Student Services team to provide social and emotional support, encouraging engagement and achievement.

The successful applicant will ideally have a positive, caring attitude, attention to detail, the ability to meet deadlines, and thrive in a team environment. Strong interpersonal and communication skills are essential for effective collaboration within the school community.

Join us at Albany SHS and be part of a team dedicated to creating a nurturing and empowering environment for our students. Apply now to make a meaningful impact on the lives of young people.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Jo Stephen, Manager Corporate Services], on [phone] or emailing [e-mail] .

During the school holidays, please contact Jo Stephen via email [e-mail] or 0484 237 042.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position

• A four (4) page statement addressing the following selection criteria as outlined in the attached JDF

Demonstrated good oral, written and interpersonal communication skills, with the ability to establish and maintain effective and collaborative working relationships.

Demonstrated effective planning and organisational skills, with the ability to manage competing priorities within timelines.

Demonstrated good research, conceptual and analytical skills, including the ability to identify problems and provide solutions.

Demonstrated skills and experience in working with individual or small groups of students experiencing difficulties.

Demonstrated knowledge of the youth sector, particularly local organisations and services.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on [phone] for assistance.

Advertised Vacancy Number: IPS/SS998386

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 17 October 2025