Student Success Sales & Service Specialist

Dymocks Education; Sydney; On-site; AUD 34,000 - 47,000; Full time

Job summary

Dymocks Tutoring in Sydney is seeking a friendly Sales and Customer Service Officer to support customers in purchasing tutoring services and provide post-sales service to ensure satisfaction. The role covers sales calls, enrolments and access to online systems, plus general admin across multiple hubs (Parramatta, Burwood, Chatswood, Epping, Hurstville).

Casual shifts include after-school and weekend hours. Right to work in Australia is required; experience in sales/customer service is essential;

Qualifications

• Genuine, friendly, vibrant and welcoming personality.
• A love of sales and meeting customer needs.
• Excellent time management and organisational skills.
• Good written communication skills and a high degree of attention to detail.
• You will have or need to obtain a current Working with Children Check or equivalent.
• A high level of proficiency using office productivity software.

Responsibilities

• Taking customer sales calls
• Taking customer service enquiries including providing support with enrolments and access to online systems
• General administration related to sales and customer service
• Keeping the hub locations in order to present the brand well to current and prospective customers
• Working as part of a team to ensure that the shift, across locations, is effective and completes allocated tasks

Job description

Dymocks Tutoring in Sydney is seeking a friendly Sales and Customer Service Officer to support customers in purchasing tutoring services and provide post-sales service to ensure satisfaction. The role covers sales calls, enrolments and access to online systems, plus general admin across multiple hubs (Parramatta, Burwood, Chatswood, Epping, Hurstville).

Casual shifts include after-school and weekend hours. Right to work in Australia is required; experience in sales/customer service is essential;