Student and Program Lifecycle Officer

rmit; City of Melbourne; On-site; AUD 84,000 - 97,000; Full time

Job summary

RMIT University is seeking a Student Lifecycle Officer to support day-to-day student and academic administration across programs and campuses. The role spans admission, credit assessment, enrolment, assessment, timetabling, academic progress and completions, delivering timely information and high-quality client service to the School of Education.

Based at the Bundoora campus, the continuation, full-time role offers a salary in the HEW 5 band plus 17% superannuation and flexible working

Qualifications

• Experience delivering administrative services in an educational or complex service culture with a client-focused approach.
• Ability to work flexibly, proactively and collaboratively with colleagues within and beyond the unit.
• Commitment to quality and continuous improvement; interpret and apply policies and systems.
• Ability to work independently and meet deadlines with excellent attention to detail.

Responsibilities

• Support the effective day-to-day operations of student and academic administration across all programs and campus offerings.
• Manage admission, credit assessment, enrolment, assessment, timetabling, academic progress and completions.
• Provide timely and accurate information, advice and service to students and School of Education clients.

Skills

Client focus

Team collaboration

Quality assurance

Attention to detail

Policy interpretation

Job description

Overview:

Full-time, Continuing position

Salary Professional HEW 5 ($84,181 - $96,698) + 17% Superannuation and Flexible Working Arrangements

Based at the Bundoora campus

About the Role

The Student Lifecycle Officer will support the effective day-to-day operations of student and academic administration across all programs and campus offerings. The incumbent will work across the full range of student lifecycle academic administration activities associated with the student lifecycle including, admission, credit assessment, enrolment, assessment, timetabling, academic progress and completions. The incumbent will be responsible for providing timely and accurate information, advice and service to students and other clients of the School of Education with an emphasis on excellence in service culture.

To be successful in this position, you'll have:

• Demonstrated experience in delivering administrative services in an educational and/or complex service culture environment with a client focused approach.
• Demonstrated ability to work effectively, flexibly, proactively and collaboratively with colleagues within and beyond the immediate work unit, with a positive and respectful attitude, contributing to the achievement of team goals.
• Demonstrated commitment to quality and continuous improvement, and proven ability to interpret and apply policies, procedures, and systems consistently, provide advice and drive creative solutions.
• Proven ability to work independently and meet deadlines in a demanding environment with excellent attention to detail and a commitment to quality assurance.

Please view position description for further key selection criteria

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the School

The School of Education is one school within the College of Design and Social Context and offers undergraduate and postgraduate studies in education, pre-service teacher education, early childhood education, educational research, professional learning and short courses.

The School is committed to teaching, research and engagement that improves the quality of education, work and life for people and systems in formal and informal settings. Collaborating with a variety of partners, we strive to cocreate teaching, learning and professional development experiences that are engaging, industry responsive and evidence-informed.

Applications Close: 13 Sept 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence . Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT's safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [e-mail] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.