Student Administration Services Assistant

Flinders University; South Australia; On-site; AUD 74,000 - 81,000; Full time

Job summary

A leading educational institution in South Australia is seeking a Student Administration Services Assistant to provide high-quality administrative support. The successful candidate will maintain student records, assist with course administration, and enhance processes to ensure a seamless student experience. The role requires excellent customer service and organizational skills. Flexible working arrangements and professional development opportunities are offered.

Benefits

17% Superannuation

Flexible working arrangements

Professional development opportunities

Wellbeing initiatives

Qualifications

• Organized and proactive administrator with excellent skills.
• Ability to manage workload independently and collaboratively.
• Knowledge of policies and procedures within a complex organization.

Responsibilities

• Provide timely support to students and stakeholders.
• Maintain accurate student records.
• Assist with preparation and administration of topics and courses.

Skills

Customer service

Organizational skills

Communication skills

Data management

Tools

Contemporary administrative systems

Software applications

Job description

Position Details

• Fixed Term until December 2026 | Full-Time
• Higher Education Officer Level 4 | $74,392 - $80,234 p.a. + 17% Super
• Location: Bedford Park / Kaurna Country
• View Position Description

About the Role

As a Student Administration Services Assistant, you will provide high-quality administrative support across a range of student, teaching, and learning activities. Working as part of a collaborative university-wide team, you will help deliver an exceptional student experience through accurate data management, responsive customer service, and efficient day-to-day operations.

In this role, you will:

• Provide timely support to students, staff, and external stakeholders.
• Maintain accurate student records and process a variety of student lifecycle tasks.
• Assist with the preparation and administration of topics and courses.
• Support improvements to processes, systems, and services.

About You

You are an organised and proactive administrator with excellent customer service and communication skills. As a motivated self-starter, you will successfully work independently and collaboratively to deliver operational services in a fast-paced, high volume matrix team environment. You will harness your sound initiative and organisational skills to effectively manage and prioritise your workload while consistently achieving quality outcomes. Your knowledge of contemporary administrative systems, software, and practices will give you the ability to interpret and apply a range of relevant policies and procedures within a complex organization.

About Student Administration Services

Student Administration Services (SAS) drives a seamless student experience across Flinders. Embedded in all six colleges and linked with Flinders Connect and central admin teams, SAS supports students from admission to graduation, ensuring smooth, efficient, and engaging services throughout their journey.

Life at Flinders

We\'re transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don\'t just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Wide range of professional development activities and services + Study Leave
• Wide range of wellbeing initiatives via Thriving@Flinders
• We embrace diversity and promote equity and inclusion for all students and staff
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see for our Reconciliation Action Plan
• Please see for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

How to Apply and Information

• As well as a CV, you are required to submit a Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
• For more information regarding this position, please contact Jacqui Troath.

Applications to be submitted before 10:00 pm (ACST) on Wednesday, 1 October 2025.

Please note, late applications and applications sent via agencies will not be accepted.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Certification

Applications to be submitted before 10.00pm: 01 Oct 2025

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.