Strategic Workforce Planner - Fintech Client Services

Cmc Markets Nz Ltd; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Discount card for venues and partner品牌

Health and wellbeing services

Learning and development opportunities

Exclusive partner discounts

Job summary

ALH Group is seeking a Senior Data Analyst for Workforce Planning, based in Sydney or Melbourne. You will lead analytics to drive predictive staffing, linking demand to optimal hours and cost efficiency. You’ll own data for advanced tooling discovery and support enterprise rostering improvements.

You’ll build segmentation, forecast labour needs, and translate complex results into practical actions for Venue Managers and SMEs, enabling data-led decision making across 350+ venues.

Qualifications

• Bachelor’s degree in Data Science, Mathematics, Economics, or related quantitative field.
• 5+ years hands-on experience in workforce analytics or planning.
• Experience with enterprise scheduling software (e.g., UKG) and demand-based rostering.
• Proficiency in Cloud platforms (GCP), SQL, and data visualization (Tableau).
• Experience building predictive forecasting models and applying advanced analytics (incl. AI).
• Ability to translate analytical results into practical recommendations for operations.

Responsibilities

• Deliver demand-based workforce planning across Australia’s hospitality network.
• Build venue segmentation and labour productivity benchmarks.
• Develop demand-forecasting models translating sales drivers into required labour hours.
• Assist in discovery and tooling development for advanced workforce planning.
• Translate insights into actionable guidance for Managers and SMEs.
• Support tracking of benefits and value post-implementation.

Skills

SQL

Data visualization

Forecasting models

AI basics

Python

Education

Bachelor’s degree in Data Science or related quantitative field

Tools

UKG

GCP

DBT

Tableau

Job description

Senior Data Analyst - Workforce Planning

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Job Description

• Everyone’s welcome, come as you are
• Deliver demand‑based workforce planning across Australia’s largest hospitality network
• Sydney or Melbourne based

As the Senior Data Analyst - Workforce Planning, you’ll be a core member of our Business Excellence (BEX) team and operational transformation, providing analytical firepower to move our pub operations toward predictive, demand‑driven workforce planning and broader workforce planning analysis.

You will be critical in delivering smarter, demand‑based Workforce Planning, creating the models that link demand to optimised staffing, and will own data‑analytics for Advanced Workforce Planning Discovery, ensuring we build the right capabilities and tooling for advanced enterprise rostering.

Your work will directly enable our +350 Venue Manager to schedule the ‘right team at the right time,’ balancing sales maximisation and cost‑efficiency – with team and guest experience.

Sound good? Read on.

Productivity Opportunity Ideation

• Perform deep‑Dive diagnostics on historic sales and labour performance to identify and quantify efficiency gaps through advanced statistical analysis of labour productivity across suitable venue segmentation.
• Execute independent data exploration to uncover untapped optimisation opportunities beyond standard reporting; proactively partner with BEX team members to turn hypotheses into actionable business cases.

Support Development of Demand‑based Workforce Planning

• Build and maintain venue segmentation frameworks and labour productivity benchmarks. Develop ‘by driver’ demand‑forecasting models that translate complex sales drivers into granular required labour hours.

Provide Analytical Support for Advanced Workforce Planning Tooling Discovery

• Play a key supporting role in the discovery phase for advanced workforce planning tooling, working in close collaboration with the dedicated Project Team and business Subject Matter Experts (SMEs).
• Assist with necessary labour modelling and analysis, and provide data access to inform the development of suggestions for future‑state workforce planning solutions.

Insight Communication

• Translate complex analytical findings into clear, actionable ‘so‑what’ insights for Publicans and Area Managers, fostering a culture of data‑led decision‑making.

Visibility & Tracking

• Support Finance in estimating and tracking benefit metrics post‑implementation (economic and process) to report progress to executive sponsors and ensure sustainable value capture.

Qualifications

Now let’s talk about you:

• Bachelor’s degree in Data Science, Mathematics, Economics, or related quantitative field.
• Have a minimum of 5 years hands on experience.
• Experience in workforce management and familiarity with enterprise scheduling software (e.g., UKG), ideally related to demand‑based rostering and/or labour models.
• Proficiency in Cloud platforms (GCP, DBT), strong SQL skills and data visualisation (Tableau).
• Experience in building predictive forecasting models and applying advanced analytics (incl. AI).
• Ability to frame and solve open‑ended, complex problems, ask the right questions, and connect analytical results to practical change.
• Ability to travel to venues to understand operational ‘floor reality’.
• Experience in hospitality sector operations will be highly regarded.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W.
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing.
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
• Find out more about our range of benefits and discounts here.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au