Strategic Technology Supplier Manager | Hybrid & Flexible

Healthdirect Australia; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

14 weeks Paid Parental Leave

Wellbeing program

Learner journeys

Job summary

Healthdirect Australia in Sydney seeks a Manager, Technology Supplier Management to build and lead a new strategic supplier management function within Technology.

You will own end-to-end supplier governance, contract lifecycle and commercial performance, guiding a transition from transactional to strategic partnerships.

This senior role requires strong negotiation, stakeholder management and the ability to land initiatives quickly, while mentoring the Spend and Operations Analyst.

Qualifications

• Significant experience leading end-to-end supplier and contract management in a complex technology environment.
• Proven ability to procure, negotiate, transition and govern managed services and outsourcing.
• Direct practitioner-level experience in contract administration, obligations tracking and vendor performance analysis.
• Strong commercial acumen, including negotiation, total cost of ownership analysis and value-for-money assessment.
• Experience building supplier management processes and governance frameworks.
• Demonstrated people leadership experience and senior stakeholder management.

Responsibilities

• Lead end-to-end relationships with all Technology suppliers and vendors, chairing performance reviews and resolving escalations.
• Lead negotiation, renewal, variation and exit of Technology supplier contracts, owning the contract repository and obligations registers.
• Govern commercial performance of managed service contracts, including SLAs, service credits and benefits realisation.
• Lead implementation of the Build, Buy, Partner framework, governing sourcing decisions against it.
• Perform vendor performance analysis and prepare governance reporting for senior leadership and Executive forums.
• Build and embed intelligent client capability, leading commercial transition of new managed service arrangements.
• Lead and develop the Technology Spend and Operations Analyst, providing cover during absences.

Skills

Supplier management

Contract management

Vendor performance analysis

Commercial governance

Stakeholder management

Negotiation

Build Buy Partner framework

Job description

Healthdirect Australia in Sydney seeks a Manager, Technology Supplier Management to build and lead a new strategic supplier management function within Technology.

You will own end-to-end supplier governance, contract lifecycle and commercial performance, guiding a transition from transactional to strategic partnerships.

This senior role requires strong negotiation, stakeholder management and the ability to land initiatives quickly, while mentoring the Spend and Operations Analyst.