Strategic Technical Account Manager – Defence & Government

Sol Stak Pty; Australian Capital Territory; Híbrido; AUD 140.000 - 190.000; Jornada completa

Descripción de la vacante

SolStak is looking for a Technical Account Manager to be the trusted advisor for sovereign Defence and government clients. You will bridge business outcomes and deep engineering delivery — shaping roadmaps, resolving escalations and ensuring mission-critical programmes stay aligned with client priorities in accredited environments.

You will work across cloud, data, platform and cyber domains, leading executive briefings and technical account plans that drive measurable outcomes.

Formación

• Proven technical account management or client leadership in ICT services or systems integration.
• Strong understanding of cloud, data, cyber or enterprise platform programmes.
• Experience engaging Defence, government or regulated-sector stakeholders.
• Excellent communication — executive presence, technical credibility and clear written proposals.
• Comfort navigating procurement, security and accreditation constraints in Australian government contexts.
• Minimum two years of proven experience in a relevant role.
• Own GitLab instance and home lab environment (highly desirable).
• Existing Australian Government security clearance (highly desirable).
• Industry certifications (highly desirable).

Responsabilidades

• Own a portfolio of Defence and government accounts with clear relationship and revenue accountability.
• Translate client mission needs into delivery plans with engineering, project and security teams.
• Lead QBRs, executive briefings and technical account plans that drive measurable outcomes.
• Coordinate pre-sales support, statements of work and handover into delivery squads.
• Manage escalations, risk and satisfaction across cloud, data, platform and cyber workstreams.
• Identify expansion, renewal and cross-sell opportunities grounded in client value.
• Represent SolStak with integrity in classified and sensitive stakeholder forums.

Conocimientos

Technical account management

Client leadership

Cloud platforms

Data platforms

Cyber security

Executive communication

Procurement familiarity

Australian government contexts

Security clearance

Industry certifications

Defence/government stakeholder

Herramientas

GitLab

OpenShift

Kubernetes

VMware

Descripción del empleo

SolStak is looking for a Technical Account Manager to be the trusted advisor for sovereign Defence and government clients. You will bridge business outcomes and deep engineering delivery — shaping roadmaps, resolving escalations and ensuring mission-critical programmes stay aligned with client priorities in accredited environments.

You will work across cloud, data, platform and cyber domains, leading executive briefings and technical account plans that drive measurable outcomes.