Strategic Operations & Performance Transformation Lead

University of Sydney Union; Sydney; On-site; AUD 141,000 - 173,000; Full time

Benefits offered by this job

Daily meal allowance

USU Rewards membership

High-impact projects

Lead with senior leaders

Diverse campus environment

Influence improvements

Job summary

The University of Sydney Union (USU) is Australia’s oldest and largest not-for-profit student organisation, delivering campus experiences from venues to events and services across the University of Sydney. This role sits in the Operational Services & Systems portfolio, driving improvement across revenue, costs and customer outcomes.

As the Operations Transformation & Performance Lead, you will lead cross-functional projects, analyse performance, and build practical dashboards while fostering a

Qualifications

• Strong experience in operational transformation and managing cross-functional projects.
• Strong financial acumen with ability to translate insights into action.
• Excellent project management, analytical and problem-solving skills.

Responsibilities

• Lead cross-functional transformation projects from planning to implementation with clear milestones and measures.
• Analyse revenue, profitability, margins, labour, costs, productivity and utilisation.
• Develop practical reporting and dashboards to inform decision-making.

Skills

Operational transformation

Commercial operations

Project management

Stakeholder engagement

Continuous improvement

Financial acumen

Job description

The University of Sydney Union (USU) is Australia’s oldest and largest not-for-profit student organisation, delivering campus experiences from venues to events and services across the University of Sydney. This role sits in the Operational Services & Systems portfolio, driving improvement across revenue, costs and customer outcomes.

As the Operations Transformation & Performance Lead, you will lead cross-functional projects, analyse performance, and build practical dashboards while fostering a