Strategic Internal Communications Lead — Remote

Australian Payments Plus; Sydney; Remote; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Home office allowance

Parental leave

Learning and development opportunities

ESOP (Employee Share Options)

Job summary

Employment Hero is seeking an experienced Communications and Content Lead for ANZ to drive regional strategy and execution across Australia and New Zealand in a remote-first environment.

You will own the ANZ comms and content program end to end, building authority through earned media, platform content, and integrated campaigns. Lead regional team efforts while aligning with global positioning and business KPIs.

Qualifications

• 8+ years’ experience in senior communications and content leadership roles.
• Strong command of earned media strategy and narrative development.
• Ability to drive commercial results through communications and content.

Responsibilities

• Lead ANZ communications and content strategy, prioritising stories and campaigns that build reputation and commercial results.
• Own consistent messaging across channels and ensure alignment with marketing KPIs.
• Lead PR for integrated campaigns and activations, embedding earned media from brief stage.
• Manage media relations, measure coverage, and maintain a proactive story pipeline.
• Oversee ANZ content strategy and production across formats with high quality and impact.

Skills

Earned media strategy

Content leadership

Editorial instinct

Stakeholder management

Job description

Communications and Content Lead, ANZ – Remote

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?


• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy


• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale


• We Live by Our Values – we role model our values 100% of the time


• We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

We’re looking for an experienced communications and content professional to lead regional strategy and implementation for Employment Hero’s largest and most established market, Australia and New Zealand. This is a fast paced environment, operating at the forefront of innovation as an Australian founded global unicorn, so you’ll need to hit the ground running and adapt quickly to new and unfamiliar territory as it comes.

You’ll own the ANZ communications and content program end to end, from earned media and agency relationships through to the content that supports our marketing KPIs across the region; you’ll be accountable for the results both deliver. Driving earned coverage is central to this role, and that means building Employment Hero’s authority across traditional media and new media alike, from established press relationships to the platforms and formats where conversations about work and AI are increasingly happening.

You’ll be responsible for consistent messaging and narrative across comms and content, working with other marketing leads so that every channel speaks to the same thing: Employment Hero is the authority in maximising human employment.

You’ll also lead PR for integrated campaigns and activations, including major brand moments, working alongside other local and global leads to make sure earned media is built into these from the start.

Alongside the Communications Manager, ANZ, you’ll ensure a unified approach to communications and content planning and you’ll work closely with marketing leadership in ANZ to make sure activity supports local commercial priorities, while staying aligned to Employment Hero’s broader global positioning and narrative.

This is a role for someone who wants regional leadership across both disciplines, backed by strong team, agency and stakeholder management skills and a sharp editorial instinct.

This will include

• Communications & Content Strategy: Lead the ANZ communications and content strategy, prioritising the stories, campaigns and content that build Employment Hero’s reputation, credibility and commercial results in market.


• Messaging & Narrative Consistency: Own consistent messaging and narrative across communications and content, and work with other marketing channels to make sure that consistency carries through everywhere Employment Hero shows up in-market.


• Integrated Campaign PR: Lead PR for integrated campaigns and activations, including major brand campaigns, partnering with other local and global leads to build earned media into these from the brief stage rather than after the fact.


• Earned Media: Lead all media relations and earned coverage in ANZ, from pitching and interviews through to measuring results, keeping a strong pipeline of proactive stories as well as handling reactive enquiries.


• Content Leadership: Own the ANZ content strategy and oversee all content in market, across every format, making sure it’s consistent, high quality and working hard against our marketing KPIs. Oversee tracking and reporting.


• Agency Management: Manage our PR agency relationships in-market with the Communication Manager, setting the brief, holding them to a high standard and getting strong value out of the partnership.


• Data & Insights: Use Employment Hero’s own data, including the Employment Index, to tell credible, well-sourced stories that set us apart from competitors making similar claims.


• Executive Profile: Support media opportunities and local engagement for Employment Hero’s spokespeople, including the CEO, regional MD and other Senior Leaders, making sure their time in market is well used and well prepared.


• Issues Management: Be the first point of contact for anything reputationally sensitive in media for ANZ, working with the Global Head of Public Affairs and Communications to manage it in a calm and timely manner.


• Reporting: Work with the Communications Manager to track and report on coverage, share of voice, content performance and campaign results, and use that to keep sharpening what the team focuses on.


• Team Leadership: Manage the ANZ content marketing team, directing content strategy and production as a core driver of the broader ANZ marketing strategy, and reviewing all content produced to ensure it’s high quality, on strategy and consistent.


• Stakeholder Management: Work closely with the Communications Manager, ANZ marketing leadership and the wider global communications team, so communications, content and strategy all move in the same direction.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• 8+ years’ experience in senior communications and content leadership roles, with a track record of owning regional strategy and being accountable for commercial results, not just output.


• A strong command of earned media strategy, with the ability to build long‑term narrative, not just chase individual placements.


• Strong commercial acumen, with the ability to connect communications and content activity directly to marketing and business KPIs.


• A lateral thinker who can spot an angle, a moment or an opportunity before it’s obvious, and move fast enough to capitalise on it.


• Confident using first party data and insights to build credible, differentiated narratives, rather than relying on claims competitors could make just as easily.


• Sound judgement under pressure, with the experience to lead issues and reputational risk calmly and decisively.


• Sharp editorial instinct, with high standards for what gets published and said in Employment Hero’s name.


• Experience operating across both strategic and hands‑on execution, comfortable setting direction and getting into the detail when it matters.


• A collaborative operator who can lead effectively across teams and disciplines without direct authority over every part of the outcome.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

• Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.


• Be trusted to own your work, make decisions, and have a real impact from day one.


• Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.


• Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career.


• Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies, so you can share in the value you help create.


• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.


• Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Privacy and AI Notices

• We’re AI‑first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.


• We verify candidate identity and location as part of our hiring process.


• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.