Strategic Airport Ground Services Leader

Oceania Ground Force; Weipa Town; On-site; AUD 120,000 - 180,000; Full time

Job summary

Oceania Ground Force is seeking an experienced Ground Services Manager to lead the Weipa airport operations, overseeing customer service, ramp and freight handling. You will develop and manage staff, plan rosters and control costs while maintaining strong airline relationships and compliance.

You will drive safety, performance, and operational excellence, ensuring coordination with airline customers, airport authorities and management.

Qualifications

• Minimum five years of people management experience.
• Ideally three years in a similar airport role.
• Experience overseeing freight handling operations.
• Strong understanding of airport regulations and safety.
• Ability to manage labour costs and operational expenses.
• Clear communication and stakeholder relationship skills.
• Professional integrity and confidentiality.
• Ability to obtain ASIC and relevant training qualifications.
• Flexibility to work varied rosters.

Responsibilities

• Lead airport operations including customer service, ramp and freight handling.
• Oversee freight acceptance, handling, storage and dispatch with staffing and documentation.
• Promote safety culture through leadership, audits and investigations.
• Plan rosters and manage resources to meet targets and budgets.
• Build relationships with airline customers, airport authorities and stakeholders.
• Lead recruitment and performance development with support from management.
• Maintain training records and coordinate training and succession planning.
• Ensure timesheet approvals and financial reporting.
• Monitor ground support equipment checks and serviceability.
• Maintain an inclusive workplace with accountability.

Skills

People management

Coaching

Performance management

Employee issues resolution

Freight handling operations

Airline procedures

Safety and compliance

Workforce planning

Rostering

Communication

Conflict resolution

Organisational skills

MS Office (Word, Excel, PowerPoint)

Education

Year 12 certificate

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Oceania Ground Force is seeking an experienced Ground Services Manager to lead the Weipa airport operations, overseeing customer service, ramp and freight handling. You will develop and manage staff, plan rosters and control costs while maintaining strong airline relationships and compliance.

You will drive safety, performance, and operational excellence, ensuring coordination with airline customers, airport authorities and management.