Strategic Agency Manager, Google Customer Solutions

Google; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Google is seeking a Strategic Agency Manager for its Customer Solutions team in Sydney. This role involves managing relationships with agencies, helping small- and medium-sized businesses succeed through effective advertising strategies. The ideal candidate brings extensive experience in digital marketing, strong analytical skills, and a collaborative mindset to drive results.

Qualifications

• 7 years of experience in digital marketing, business consulting, or related fields.
• Experience working with C-level executives.
• Strong negotiation skills with the ability to structure agreements.

Responsibilities

• Collaborate and consult with agencies to extend relationships.
• Analyze data trends and develop business plans.
• Achieve goals for new and existing business.

Skills

Digital marketing

Partner management

Business development

Collaboration skills

Education

Bachelor's degree

Job description

Strategic Agency Manager, Google Customer Solutions

corporate_fare Google place Sydney NSW, Australia

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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples. We are committed to building reconciliation through Google’s technology, platforms, and people, and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in digital marketing, digital advertising, business consulting, business development, or partner management.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.

Preferred qualifications:

• Experience working in a changing and collaborative environment.
• Ability to identify business opportunities, assess financial/business benefits, structure agreements, and discuss terms with partners.
• Excellent communication and collaboration skills.

About the job

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers focused on customer success by providing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a team member, you'll work with business owners to help them grow, shaping the future of innovation for customers, partners, and sellers, all while having fun.

Responsibilities

• Collaborate and consult with agencies to extend relationships, increase their customer base, and optimize advertising investments.
• Achieve goals related to new and existing business, providing excellent service to Google's managed agency partners.
• Develop compelling, data-driven agency plans using market insights and research, aligning them with agency and internal teams.
• Serve as a trusted advisor for executives and account teams, including media planners and buyers, on initiatives and planning.
• Analyze data trends, customer performance, develop business plans, and prepare pitches and presentations.

Google is proud to be an equal opportunity and affirmative action employer. We are dedicated to building a diverse workforce that reflects our users, fostering a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related conditions.

As a global company, English proficiency is required for all roles unless otherwise specified.

To recruitment agencies: Google does not accept unsolicited resumes. Please do not forward resumes to our jobs alias, employees, or other locations. We are not responsible for fees related to unsolicited resumes.