Strategic Account & Sales Manager

Caraway Therapeutics

Sydney

Hybrid

AUD 120,000 - 170,000

Full time

7 days ago

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Benefits offered by this job

Car provided

Laptop and iPad

Benefits package

Job summary

Caraway Therapeutics, Inc. is seeking a Strategic Account & Sales Manager - Companion Animal in Sydney's Macquarie Park area. You will lead a high-performing sales team, shape the retail companion animal portfolio strategy across Australia, and drive commercial success with key accounts.

You will combine strategic thinking, relationship management, and team leadership to deliver tailored solutions for partners. The role offers hybrid work and a comprehensive benefits package.

Qualifications

Tertiary business or marketing degree required.
Proven experience in Key Account Management in FMCG/pharma/animal health.
B2B selling experience is essential.
Advanced negotiation and financial acumen are required.

Responsibilities

Develop and execute growth plans for strategic retail accounts across Australia.
Lead and develop Retail Territory Sales Managers and drive KPI performance.
Collaborate with marketing, finance and field teams to align plans and resources.
Negotiate commercial terms and manage budgets and ROI programs.
Ensure strong channel execution and retail standards across the portfolio.

Skills

Account Management

Key Account Management

B2B Selling

Negotiation

Financial Acumen

Strategic Thinking

Communication Skills

Collaboration

Time Management

Salesforce

Microsoft Office

Education

Bachelor’s degree in business/marketing

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Job Description

Strategic Account & Sales Manager - Companion Animal

Permanent role with competitive remuneration, benefits and tools of trade provided e.g. Car, Laptop, iPad etc
Based: Sydney, Macquarie Park, Australia
Lead: a high-performing, agile and passionate sales team
Shape : and drive the strategic direction of our retail companion animal portfolio across Australia
Join : a collaborative, purpose-driven animal health organisation with trusted brands and innovative products

As the Strategic Account & Sales Manager - Companion Animal, you will lead the development and execution of strategic plans to grow key retail accounts across our companion animal portfolio.

In this pivotal role, you will combine commercial acumen, strategic thinking and relationship management expertise to deliver tailored solutions for our company and retail partners. You will also lead and develop a team of Retail Territory Sales Managers, ensuring strong field execution, retail standards and commercial performance.

Reporting to the National Sales & Key Account Lead, Companion Animal, you will work closely with marketing, technical, customer effectiveness, finance and field sales teams to align plans, resources and execution priorities across the channel.

What You Will Do

Responsibilities include, but are not limited to:

Account Management

Build strong relationships with strategic retail accounts across multiple levels
Act as the primary point of contact for key accounts
Understand customer needs and category priorities to develop tailored solutions
Engage buying, category, operations, marketing, regional and store teams
Conduct joint business planning and regular business reviews
Negotiate commercial agreements, trade terms and investment plans to deliver revenue and profitability goals

Team Leadership

Lead, coach and develop Retail Territory Sales Managers to deliver channel objectives
Set clear priorities, territory plans, call expectations and performance KPIs
Drive best-practice execution of marketing campaigns and territory planning
Monitor progress against targets, coverage, activity and execution quality
Build a collaborative, accountable and high-performance team culture
Support alignment between retail execution and national sales priorities
Manage day-to-day team needs including expenses, leave and safe driving practices

Strategic Planning

Develop and execute account growth plans aligned to customer and company goals
Review performance regularly and adjust priorities to deliver mutual value
Analyse market trends and competitor activity to identify opportunities and risks
Create a 12-month rolling strategic account master plan
Prepare forecasts, budgets and ROI-based programs

Sales and Revenue Growth

Deliver sales, market share, gross-to-net and profitability objectives
Drive growth through ranging, distribution, promotional execution and merchandising excellence
Identify new opportunities within existing retail partners
Track account performance and adjust resources as needed
Monitor trade spend, rebates and promotional investment within budgetPartner with supply chain and customer service to support availability and execution readiness

Collaboration

Work closely with brand managers to align execution with brand strategy and campaigns
Collaborate with technical, marketing and field services teams to support customer education
Partner with finance to ensure commercial plans are sound and compliant
Facilitate communication between customers, Retail Territory Sales Managers and internal teams
Gather feedback to improve products, promotions and execution standards
Ensure compliance with pricing, rebate, discount and governance policies

What You Must Have

Tertiary business or marketing degree essential
Extensive solid proven experience in a related market or industry
Proven experience in Key Account Management, preferably in FMCG, pharmacy and/or animal health
B2B selling experience essential
Advanced negotiation skills
Strong financial acumen
Ability to think strategically with medium- to long-term goals in mind
Excellent written and oral communication skills, including presentations
Strong collaboration skills and the ability to work effectively with internal stakeholders
Demonstrated ability to manage time effectively and work to deadlines
Strong computer skills, including Salesforce and Microsoft Office Suite

What You Can Expect

The opportunity to lead a critical strategic account portfolio in a high-growth companion animal category
A chance to shape retail execution and drive meaningful commercial outcomes across Australia
A collaborative, cross-functional environment with strong internal support
Ongoing learning, development and leadership opportunities
The opportunity to make a real impact on companion animal health outcomes

We are proud to be a company that embraces the value of bringing varied, talented, and committed people together. The fastest way to breakthrough innovation is when variedideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and multiculturalworkplace.

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