Underwriting Assistant

Strata Community Insurance; Perth; On-site; AUD 86,000 - 101,000; Full time

Job summary

A leading insurance firm in Perth is looking for an Underwriting Assistant. This entry-level position involves supporting policy delivery and engaging with customers. Ideal candidates should have a tertiary qualification in business or related fields, strong communication skills, and a proactive attitude. Join a dynamic team and grow within a supportive environment, with opportunities for professional development and flexible work arrangements.

Benefits

Flexible work arrangements

Access to professional learning programs

Paid parental leave

Employee Assistance Program

Qualifications

• Completion of a Tertiary Qualification.
• Experience in Administration, Customer Service or Data Entry.
• Must have full working rights in Australia.

Responsibilities

• Support underwriters with policy processing.
• Respond to requests from brokers and owners.
• Ensure accurate data entry in systems.
• Identify opportunities for process improvements.
• Manage task trackers and meet deadlines.

Skills

Attention to detail

Communication

Customer service

Proactive learning

Education

Tertiary Qualification in business, economics or commerce

Job description

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Are you looking to step into a growing industry where your work really matters?

Are you proactive, curious, and ready to learn fast?

At Strata Community Insurance (SCI), we champion the communities where Australians live and work. We're seeking bright, motivated individuals to join our team as an Underwriting Assistant. This opportunity will give you hands-on experience to build a long-term career in insurance.

The role

As part of our Customer Delivery team, you’ll support the smooth and efficient delivery of insurance policies to our customers. You’ll learn how our systems work, develop an understanding of risk management and help us maintain service excellence.

Why you’ll love this role:

• Learn from the best - Gain exposure to underwriting, risk, and operations from industry specialists.
• Grow your career - Structured development plans, on-the-job learning, and regular feedback to help you level up.
• Be part of something bigger - Join a team that’s passionate about building a better, brighter strata community

What you’ll do:

• Support underwriters with policy processing and document handling.
• Respond to Broker, Strata Manager and Lot Owner’s requests.
• Ensure data is accurately captured in our systems.
• Identify opportunities to streamline processes and share ideas for improvement.
• Manage task trackers and meet service deadlines.

About you:

• Completed a Tertiary Qualification in business, economics or commerce and/ or have relevant experience in Administration, Customer Service or Data Entry
• Tech-savvy with an eye for detail.
• A strong communicator who enjoys working in a team.
• Motivated to learn, curious and a desire to find solutions for our customers.
• You must have full working rights in Australia to be considered for this role.

What We Offer

Flexibility & Balance: Flexible work arrangements to support your lifestyle.

Growth & Learning: Access to development pathways through ANZIIF, Allianz, and tailored professional learning programs.

Leave & Support: Paid parental leave with super, the option to purchase extra annual leave.

Wellbeing & Security: Salary continuance insurance, salary packaging options, and a dedicated Employee Assistance Program (EAP).

Why Strata Community Insurance?

We’re a privately owned specialist Strata underwriting agency known for our deep industry expertise and supportive culture. We believe in investing in our people, celebrating success, and helping you find a meaningful career path.

Ready to take your first step into insurance? Apply now and grow with a company that values your potential.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Insurance

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