Store Team Member

Woolworths Ltd.; Dalby; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App access for well-being

Generous leave policy

Career development support

Job summary

Woolworths Ltd. is seeking Team Members to greet customers, stock shelves, and assist online shoppers. You’ll be the friendly face guiding customers through their shopping journey with a positive attitude and teamwork. Flexibility to adapt to store needs is essential.

We value safety, policy adherence, and a welcoming environment where colleagues support one another and deliver great service to every customer every day.

Qualifications

• Experience in delivering friendly customer service.
• Ability to communicate clearly with customers and teammates.
• Able to work as part of a team and adapt to change.
• Commitment to safety policies and store procedures.
• Willingness to assist across multiple store tasks.

Responsibilities

• Greet, acknowledge, show care and thank customers for shopping at Woolworths.
• Help customers by answering questions or guiding to products.
• Keep shelves stocked and tidy for fast, easy shopping.
• Pick and prepare online orders for delivery or pickup.
• Follow policies, report hazards, and support a safe store.
• Be the friendly face customers see as they leave.

Skills

Customer service

Communication

Teamwork

Flexibility

Safety awareness

Job description

We’re on the look out for friendly faces to join our team!Here at Woolies we work together to deliver a great shopping experience for the thousands of customers which come into our stores dailyOur team work in a supportive environment where they can be themselvesBut wait, there’s more……attractive team benefits & perks with brands you’ll know and love!About the roleOur Team Members are the face of Woolies and bring to life everyday what we are famous for - our friendly service.Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking orders for our Online Customers and finally being the last friendly face our customers see as they leave our store with their shopping.What you'll doGreet, acknowledge, show care and thank our customers for shopping at WooliesStick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazardsHelp our customers by answering their questions or taking them to products they are looking for throughout their shopping journeyEnsuring our shelves are fully stocked and tidy to enable a fast and easy shopping journeyShopping for our online customers, ensuring that they receive what they needWhat you'll bringThe right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair!You have a genuine interest in food & shoppingYou enjoy communicating and interacting with othersYou embrace being flexible and can easily adapt to changeYou love working as part of a team to achieve common goalsYou treat everyone with respect, care is important to you and part of how you show up every dayWhat you'll experienceOur Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:Unlock a world of exclusive discounts - Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLifeWe’re talking about a workplace that celebrates and incentivises purpose-driven work!Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-beingTake time off when you need it - A progressive and competitive leave policy that gives you more space for what matters to youEndless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs Woolworths GroupWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.