Store Team Member

Woolworths Group Limited; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App for well-being resources

Flexible leave options

Online order pickup support

Job summary

Woolworths Ltd. is seeking friendly Team Members to join our Melbourne stores. You’ll greet customers, help locate products, stock shelves, and support online order fulfillment, all while upholding store policies and safety standards.

A positive attitude and a genuine interest in food and shopping are essential. Join a welcoming team with discounts across Woolworths Group brands and access to wellbeing resources.

Qualifications

• Strong customer service mindset and communication skills.
• Team-oriented and flexible in shifts.

Responsibilities

• Greet and assist customers with care and courtesy.
• Guide customers to products and answer questions during their shopping journey.
• Restock and tidy shelves to maintain a quick and easy shopping experience.
• Process online orders and prepare items for pickup or delivery.

Job description

We’re on the look out for friendly faces to join our team!Here at Woolies we work together to deliver a great shopping experience for the thousands of customers which come into our stores dailyOur team work in a supportive environment where they can be themselvesBut wait, there’s more……attractive team benefits & perks with brands you’ll know and love!About the roleOur Team Members are the face of Woolies and bring to life everyday what we are famous for - our friendly service.Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking orders for our Online Customers and finally being the last friendly face our customers see as they leave our store with their shopping.What you'll doGreet, acknowledge, show care and thank our customers for shopping at WooliesStick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazardsHelp our customers by answering their questions or taking them to products they are looking for throughout their shopping journeyEnsuring our shelves are fully stocked and tidy to enable a fast and easy shopping journeyShopping for our online customers, ensuring that they receive what they needWhat you'll bringThe right attitude is everything to ensure we go the extra mile and strive to exceed customer expectations with our own personal flair!You have a genuine interest in food & shoppingYou enjoy communicating and interacting with othersYou embrace being flexible and can easily adapt to changeYou love working as part of a team to achieve common goalsYou treat everyone with respect, care is important to you and part of how you show up every dayWhat you'll experienceOur Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:Unlock a world of exclusive discounts - Team discounts across our range of Woolworths Group brands you know like Big W, Petstock & HealthyLifeWe’re talking about a workplace that celebrates and incentivises purpose-driven work!Workplace support which includes 24/7 access to the Sonder App that you and your family can tap into anywhere, anytime for a wealth of resources to prioritise and manage your well-beingTake time off when you need it - A progressive and competitive leave policy that gives you more space for what matters to youEndless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs Woolworths GroupWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.